I agree! This is a presentation (as opposed to content) thing, and games do have more options for presentation. This applies to other forms of art and entertainment too. Good presentation can easily make up for lack of innovative or new or exciting content, whereas amazing content presented horribly will not reach people. I'm speaking mostly from the viewpoint of writing music (since that's what I know best) but I can imagine it spanning across other mediums as well.

So I'm noticing some people say "I like complex stories so long as it's done well, and makes sense". Essentially, we all like good presentation, and if the content is complex, the presentation better be amazing or it won't grip us. Even then, the perception of good presentation is completely subjective, so people's opinions can easily vary.

Also, there's this idea of clarity versus color. In music, more and more color can be added by making the harmonic structure (the chords) more and more complex, where instead of a chord being made up of 3 or 4 different pitches, you can have chords that have 7, 8, 9 or more pitches. But as you add complexity, you lose clarity and focus. It becomes harder for people (average listeners and musicians alike) to discern the clarity of the music. You can lose your audience this way if you're not careful.

This relates to games in terms of these complex stories. As layers and layers are constructed and woven into a complex story web so to speak, clarity is lost, and so are parts of the audience. But, as with the perception of good presentation, this is all subjective. What you or I find to be weird and convoluted could make perfect sense to other people. That doesn't necessarily mean we aren't intelligent, it just don't relate to or reach us.

So I want to partially retract, or at least rephrase, a previous statement. I don't care if a story is complex or not, I care for good presentation. Well, better put, make the story as complex as possible without sacrificing presentation. If presentation is sacrificed for the sake of complexity (or color in the terms I used above), then I'm probably not interested. Yet again though, it's all subjective, and what may seem like sacrificed presentation to me could be perfect presentation to another.