A sure way to piss off customers is to lie to them, especially if it is your product's main selling point. In fact the companies can get away with BS easier when it isn't the main selling point of the product. But when it comes to the main selling point, honesty is hugely important, even when it comes to cars.
"My Prius isn't very powerful." Not really a huge complaint, because people don't buy a Prius for power.
"My Prius only gets 35mpg when they advertised 45mpg." That is a huge complaint. In fact 35mpg would be great for a lot of cars, but if someone expects 45mpg on their Prius, then they will be really pissed if they only get 35mpg. This is the sort of thing that can ruin a company.
Graphics is supposed to be one of Sony's main selling points. When they lie on graphics, customers get pissed. And I agree they are definitely not the only offender. Lots of companies do this, but graphics is supposed to be hugely important for Sony, so they are going to get criticized more when they downgrade their graphics.
Sony advertises their graphics all the frikkin' time. Here is one example out of many.
Saying your console and games have great graphics is very different from saying they have the best graphics, I saw every single PS4 ad they released and none of them said PS4 exclusives have the best graphics. They did market the Pro in the UK as the most powerfull console in the world (which it was at the time), but they dropped that line the moment the XB1X was released.
So I ask you once again, when did Sony say their games have the best graphics?
Do you know what subtext is?
curl-6 bet me that PS5 + X|S sales would reach 56m before year end 2023 and he was right. My Bet With curl-6
