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Super_Boom said:
I'm a Medical Device engineer, and am in charge of Quality support for several product lines my company manufactures. When it comes to line support, corrective actions, and continuous improvement, I feel I'm great at my job....which is fortunately the bulk of what I do.

However...part of my role is that I manage a small group of technicians, which is something I honestly feel I have a lot of room to improve on. Giving people bad news is something I'm just not good at. I've had to give major reprimands on two separate occasions, one on an older woman for watching TV on the job, and another on a young girl for getting in a fight with a fellow employee. The first one just didn't care..the second one starting crying right in the middle of the conversation. Obviously wasn't really satisfied with either.

In the future, I'd like to take more leadership courses to improve on this...though I also feel my passive personality makes this a hurdle. We'll see.

So it's your fault that network and security features in medical equipment is mostly garbage?



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