Pedro said: It was a great idea to record that call with MS customer service and to get 1up to ring them and confirm that what he said was true. That Justin is a smart guy. Surely Microsoft will fix these problems soon, they can't keep insisting that there isn't a problem with the 360 when clearly there is. Or have they been lying for too long to admit the truth now? I hope this fiasco doesn't go on too much longer. |
Honestly, I think they have denied it so long that it's too late for them to admit the issue. That doesn't mean they aren't trying to fix it though. I think the smaller chips are more than just a cost saving meassure. They are hoping that it will fix the failure rates.
Besides, the vast majority of people love the box.