So uh, what does Microsoft do now?

[CosmicSex]

Pemalite said:

Microsoft spent over a Billion bucks over a 3 year period in repairing and replacing Xbox 360's.
http://www.dailytech.com/Microsoft+Extends+Warranty+of+Xbox+360s+Afflicted+With+RROD+to+Three+Years+Offers+Apology/article7945.htm

Think about how many Xbox 360 consoles you could buy and repair with a Billion bucks... Repairs would have been cheaper than replacing the entire consoles outright too, which was the majority of cases.
Of course you will get people who will say "stuff it" and just replace the console with a new one and ignore the warranty, but not everyone did.

Sony isn't perfect either. YLOD was a big issue, so was the hacked online, the removal of features, exploding battery's... You name it.

Consumers tend to have short memory's though, so most of that is all forgotten.

Yes this is correct.  I am standing up for the people who did actually replace their consoles again and again.  I am not deny they replaced many units.  They did.  Only that they were SUPPOSED to.

This is also correct and I don't think anyone has forgotten.  My PS3 slim actually is on its last leg, but after 7 years I am okay with that.  This, however, doesn't excuse the fact that people had to replace their units because of overheating.  The point is that the PS3 had a far less cases of console failure than the 360.  I really believe that the reason why the Xbox One is lagging in the US and UK has something to do with the fact that the amount of 360 owners is seriously overstated.  It was however the top console in the US and that was mostly due to price.  So I suppose that would be another reason.