The hackers are right, Sony dont give a **** about their customers. They are cheap skating on protecting customers sensitive information because they are greedy. Instead of using their income from playstation on industry best practices to protecting user data, they take the money and use it plug the holes in their other businesses that are losing billions.
For example Sony is rife with fishing scams. Valve, Blizzard and Microsoft have two step verification where you need a second code they send to your e-mail or mobile phone to access your account from a new device.
Sony still don't have it and hackers can just repeat the old origin trick of fishing your account password then getting in with your account. You can't even avoid it without a credit card. Even if you buy PSN wallet top ups, they can steal that instead.
- Moderated, Carl