"Also to those saying I should have known better or that its "well known" that you can't play Mario Bros over the internet... let me say this. I agree, it was one google search away. I made an assumption. Nonetheless if I had made the assumption on other platforms like Steam my day would have been much less regrettable."

This is a very weak argument. This is equivalent to the whole "It's 20XX, it shouldn't be this way." Thats a lame ass excuse for why something shouldn't be that way just because of the year we live in and so is the excuse that because other companies do it, so should nintendo. So what if Sony has a 14 day refund limit, Nintendo isn't Sony. It's a bad practice, but do we expect Nintendo to now back peddle on their policies because everyone else does it?

Do you know why Nintendo has a policy of not lowering their games? It's so its value isn't diminished. Do you know why their refund policy isn't like Steam or Sony or microsoft? I don't, but I can guess it's so rampant refunds aren't issued for any person not responsible with their money. Is it a good practice; no, not for the consumer. But does it benefit Nintendo in the long run? Maybe? But the point is its Nintendos perogitive that they can do that. It's called freedom. They're not taking your money, you gave it freely. I understand it's a not consumer friendly, but I never thought of Nintendo as a close friend willing to give me the benefit of doubt. Who does that? Who thinks that Apple solely exists to make my life great? No one. Come on, man.

Imagine if Nintendo cowtowed like everyone else because it's what the other companies were doing. We'd have the crappy clone that is the xboxone=ps4, instead of the switch.

Theres been lots of people arguing that Nintendo is a corporation that doesnt deserve defending. I could argue that the OP is just an I'll informed customer not worth standing up for. At least Nintendo gave me 100s of hours of fun. While the OP just gave me 5 minutes of laughter. If I had to choose whose side, I'd give it to Nintendo. And yeah, I am a Nintendo fan, duh. It's why my respond is so toxic. Haha ban me.

THREAD BAN (perm): Flaming

I understand that it's a bit weird that such a game does not have online multiplayer when most other games do, and it would have not been such a big investment for Nintendo to put that in so your assumption is a mistake that happens more often i do think.
On top of that it would be ideal if they gave the consumers a short window of time to be able to refund a mispurschased game like you have with steam,as it is now they do not owe you a refund.

Edit : This thread is a bit full of people being defensive about their brand and mocking the OP, it is childish and not constructive.

Yeah I'd be pretty embarrassed too. There's no way I'd want people knowing I chose a Switch Lite instead of the real one. Is there a shell/skin available to make it look like a proper Switch?

No idea. Just waiting for the supposed update to come. They said "Later this year" but that hasn't happened, yet. Considering how many games I used to buy on a regular basis, maybe I should be thanking them for all of the money they saved me!

I still wanna play Xenoblade, though. 

Hmm, so to be clear: if I make statement of something reasonable in an angry manner with a thread title that overexaggerates and targets a fanbase, then it is fine? Good to know for the future.

If it isn't clear what I said: For me the content of his statements are fine, but the thread title and the angry manner of presentation aren't. If the mod team thinks different I need to change the style of my postings I guess.

What do you expect from a flamebait title and thread? How would you react if someone wrote something similar about your platform of choice?

Yes, I want Nintendo to compete with other firms to satisfy consumer demand. As do most sane people. 

I agree the thread title is an angry one. It doesn't target a fanbase though, and I wasn't exaggerating, it was authentic anger! It targets a policy which has really put me off and lost me a lot of goodwill with the company, but there's no love lost for the games themselves or the fanbase.

Leaving aside the shouty title, I think the body of the original post isn't unreasonable; I dont think it reads that way at all. The only sentence I don't stand by is complaining about the £49.99 price tag. Though I think the closed storefront means we can afford and play fewer games, it distracts from the main argument I was making about the awful returns policy. 

I believe you your anger, I would be pissed in that situation too. But that sets the responses in relation. And it attracted the gloating of people full of disdain towards Nintendo and their fans, as is visible in this thread.

Hmm, sounds like 101 for: How to make a thread targeting at riling up a fanbase without getting moderation.

Look, I fully believe Akimbo made that thread out of real and understandable anger. But you can believe me, that some people will take notes on how to do this.

I didn't answer the thread initially, because I saw it is a real issue, I saw everything useful was said and the thread already attracted gloating from other fanbases. But this note of yours is not filling me with trust, that the plan to make a more inviting community for XBox-fans will actually work. I am happy if I'm wrong with my fears though.