Forums - Nintendo Discussion - Nintendo to repair all Joy-Con drifting free

Sadly there's no official customer support in my country and the distributor has very bad reputation here, RIP my drifting joycon.



I know... my English sucks.

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Mnementh said:
RolStoppable said:

No special treatment due to lack of special circumstances.

So we PRO users need to start a class action lawsuit on our own.

 I've never heard about drifting issues on Pro controllers before mZuzek brought it up, so to me it seems more like the issue might be related to usual wear on the controller.



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Mar1217 said:
Mnementh said:

So we PRO users need to start a class action lawsuit on our own.

 I've never heard about drifting issues on Pro controllers before mZuzek brought it up, so to me it seems more like the issue might be related to usual wear on the controller.

As it is a wear problem and much more people play with Joycons I am not surprised most people apply this problem to the Joycons. Heck, most people probably don't even own Pro-controllers.



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NightlyPoe said:
thetonestarr said:

This is excellent news and looks like the lawsuit may possibly be good to drop.

Honestly, I don't think fear of the lawsuit itself had anything to do with it.  It seemed rather frivolous.

More like there was a sudden critical mass of bad publicity about the issue thanks to the Switch Lite.  The lawsuit was merely a part of the noise, not fear of losing it.

There's no doubt about that. The entire point of the lawsuit in general was just to bring emphasis to the situation, to add to the noise as you called it. Nintendo would've easily won that battle, but they would've lost the war as a result. Thanks to the lawsuit, and just how much of the Internet and gaming communities in general is buzzing about the drift issue, Nintendo was at risk of the Switch being forever remembered for drift.

Now that they're fixing it for free, though, that's going to help, and if they put a permanent fix (or at least a better design) in place, it should prevent drift from being anything more than a side-note in the Switch's history.



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Mnementh said:
Mar1217 said:

 I've never heard about drifting issues on Pro controllers before mZuzek brought it up, so to me it seems more like the issue might be related to usual wear on the controller.

As it is a wear problem and much more people play with Joycons I am not surprised most people apply this problem to the Joycons. Heck, most people probably don't even own Pro-controllers.

My lesser-used Joy-Con is the one that has drift, and the Pro controller has an entirely different analog construction. I have indeed heard of a few Pro controller owners having issues, but nowhere near as many. I certainly haven't ever experienced it with mine.

Not to say it's not an issue there, but it doesn't seem to be anywhere near as widespread, and it certainly isn't as bad for publicity, so I doubt it'll ever see a "free fix" situation. Though Nintendo may do it at a discounted rate, at least.



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Can now confirm that Nintendo is covering shipping costs as well, because I just received my UPS shipping label in my email a few minutes ago.



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mZuzek said:
As pointless as it could be. For one, because it doesn't cover the Pro controller, which also drifts - but more importantly, because simply getting a replacement doesn't mean it won't break again, it will. This seems like an easy thing to fix at a manufacturing level, they should just make new Joy-Con models.

It's possible that they've figured out a permanent fix that will be implemented into future joycon/pro-controller models.



Hiku said:
mZuzek said:
As pointless as it could be. For one, because it doesn't cover the Pro controller, which also drifts - but more importantly, because simply getting a replacement doesn't mean it won't break again, it will. This seems like an easy thing to fix at a manufacturing level, they should just make new Joy-Con models.

It's possible that they've figured out a permanent fix that will be implemented into future joycon/pro-controller models.

Yes, I am hoping that would be the case, but not expecting it.



I haven't experienced drift with the stand alone joy con. However, if I plug in a wired controller to play it on a stand, the drift happens nearly every time. Mind you, that's IF the console is powered on BEFORE I plug the controller in.



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thetonestarr said:
NightlyPoe said:

Honestly, I don't think fear of the lawsuit itself had anything to do with it.  It seemed rather frivolous.

More like there was a sudden critical mass of bad publicity about the issue thanks to the Switch Lite.  The lawsuit was merely a part of the noise, not fear of losing it.

There's no doubt about that. The entire point of the lawsuit in general was just to bring emphasis to the situation, to add to the noise as you called it. Nintendo would've easily won that battle, but they would've lost the war as a result. Thanks to the lawsuit, and just how much of the Internet and gaming communities in general is buzzing about the drift issue, Nintendo was at risk of the Switch being forever remembered for drift.

Now that they're fixing it for free, though, that's going to help, and if they put a permanent fix (or at least a better design) in place, it should prevent drift from being anything more than a side-note in the Switch's history.

I don't disagree.  I'm just allergic to false narratives in media (though this is probably more of an amateur media thing) and piling on.  A frivolous lawsuit shouldn't really be talked about by anyone, much less treated as though it's a major story.  Forever it'll be "Nintendo backed away because they were sued" when, in truth, it was just a publicity thing.

Not sure if it was the entire point of the lawsuit though.  I mean, this firm presumably put a lot of time and effort into it and will get nothing out of it except maybe a bit of publicity.  Which I don't really feel bad about.  They know better.