People weren't surprised by how shit a console it was going to be and how many anti-consumer practices they were trying to force on to it?
They introduced online subscription service way before everyone else, the DRM thing was the follow-up. Like Coktoe said, that's how Microsoft is.
And again, if the PS3 wasn't too expensive, Xbox 360 wouldn't be successful, Xbox Live wouldn't be a thing and Sony wouldn't jump on the subscription train.
But because of how Microsoft didn't understand the fact that they only sold a lot of Xbox 360 because the PS3 was expensive and not because people loved to pay more and more for what Microsoft was trying to sell to them, the Xbox One's launch was a failure, and so is the whole X1 generation.
"Quagmire, are you the type of guy who takes 'no' for an answer ?"
"My lawyer doesn't allow me to answer that question"
PSN ID: skmblake | Feel free to add me