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Forums - Gaming Discussion - Sony lowers The Last of Us: Remastered price, refuses to give people a refund (UPDATE: Sony has said they will refund customers)

Dgc1808 on 21 June 2014

Kind of a non-issue in my honest opinion. Says pretty clearly on the pre-order page, no refunds.



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Azerth on 21 June 2014

Good move to lower the price but hey need to fix the refun thing

I wonder if the MCC had a part in changing the price



naruball on 21 June 2014
Puppyroach said:
Yeah, preordering digital games sounded stupid to me from the beginning. The only reasons I could think of was:

1: If you have cash when the preorder is released, you can order it then and not risk being out of money when the game releases.
2: if the game installs automatically when it becomes available at midnight, it will be ready to play when you wake up the same morning.


Was about to post the same thing. Yes, these are the two most logical explanations. It's not that hard to figure it out, so I really don't get all the "who the fuck pre-orders digital games" posts. I don't think it's stupid, though I've never done it and possible never will.

@everyone who doesn't get it. Say you have some cash in May but know that if you don't spend it pre-ordering the game, you may end up spending it on a night out with friends. So, by paying for it in advance you know you'll definitely get it.



eva01beserk on 21 June 2014

This is just a sad attempt to try and make a bad sony press. Its like to obvious that sony will give them a refund, and the people or that one guy who called was probably told that they will look into it or something and just lost it without waiting.



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brendude13 on 21 June 2014

I'm guessing they'll sort this.



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Numberfox on 21 June 2014

I personally don't agree with them refusing any compensation for the price change. I also kinda wonder why they'd reduce the price to begin with... :x



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fluky-nintendy on 21 June 2014
QuintonMcLeod said:
OdinHades said:
Never pre-order digital games. It makes absolutely no sense and you should be punished if you do it anyway. Which is what happened here, so fine by me.


Why would anyone in their right mind pre-order a digital game? I thought the point of pre-ordering is to reserve a copy of a game so you'd be one of the first to receive it - even when there's low stock... If the game is digital, then there's no shortage of stock.

If the game in question benefits from the Pre-Load program it's a plus since you can start playing right at mid-night and not wait for countless hours until your download is complete. I think TLOU:R will already benefit from the Pre-Load program, not sure. 

 

Also digital pre-ordering is great when it has exclusive content attached to it. AND games available for pre-order will start downloading at mid-night while if it's not on pre-order you'll have to wait until the game it's available in the store, depending if you live in US/EU (Tuesday/Thursday, during the day). Not sure if it applies for every game, but in my experience with dark souls 2 it processed this way.



...Let the Sony Domination continue with the PS4...
naruball on 21 June 2014
cycycychris said:
Sony will come to the rescue and try and make them the good guys in this case and make it look like they really care about there customer. Even though they create this terrible, anti customer pre-order clause. Why would anyone pre-order from there online. Makes no sense to me. 1st off, why the hell do you need to pre-order a digital game. 2nd, now that this policy is out, why would you even consider it in the future. The only reason Sony will be giving out credits is because this is coming out to the media, if it didn't, they could careless.


So, I guess they care a little? I love how people make these statements. As if Sony is a single person and has one constant way of dealing with particular things. Same with MS and any other company. Basically, what you're saying is that they're the bad guys if they do something about it (refund everyone who pre-ordered) and the bad guys if they don't.



MoHasanie on 21 June 2014
naruball said:
Puppyroach said:
Yeah, preordering digital games sounded stupid to me from the beginning. The only reasons I could think of was:

1: If you have cash when the preorder is released, you can order it then and not risk being out of money when the game releases.
2: if the game installs automatically when it becomes available at midnight, it will be ready to play when you wake up the same morning.


Was about to post the same thing. Yes, these are the two most logical explanations. It's not that hard to figure it out, so I really don't get all the "who the fuck pre-orders digital games" posts. I don't think it's stupid, though I've never done it and possible never will.

@everyone who doesn't get it. Say you have some cash in May but know that if you don't spend it pre-ordering the game, you may end up spending it on a night out with friends. So, by paying for it in advance you know you'll definitely get it.

And  you can get pre-order bonuses when you pre-order games. 



    

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hunter_alien on 21 June 2014

Settle down people... a refund will come sooner or later



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