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Forums - Microsoft Discussion - In 3 gens, why has Microsoft still not created reliable hardware?

 

How many XBox brand consoles have you had problems with?

Original XBox 1 3.03%
 
XBox 360 14 42.42%
 
XBox One 2 6.06%
 
Two out of the three 2 6.06%
 
All three 3 9.09%
 
Owned 1 gen, no issues 0 0%
 
Owned 2 gens, no issues 3 9.09%
 
Owned all three gens, no issues 3 9.09%
 
See results 5 15.15%
 
Total:33

First things first, this question comes from frustrated personal experience.  I get that am 1 person, and this would be considered anecdotal evidence by some.  But, I have owned all three Microsoft consoles, and all of them have failed at some point.  Two of them dying in-gen.  The Red Ring of Death is well known from how widespread an issue it was.  Yet, upon the briefest of Google searches mentioning the problems I suffered with the other 2 show that I was not alone there either.  I have a working ColecoVision, Intellivision, and TRS-80 Color Computer 2 from the early 80's that still work.  I still have the very same working NES that I logged thousands of hours on in the early 90's.  Yet, not one of my originally purchased Microsoft consoles is currently working.  Here is the fate each one suffered:

Original XBox:

After a few years the Power Button would start up the console, but stopped responding to power down pushes.  Eventually, the Power Button failed completely and the console would not start up either.  I already had the 360 when this issue surfaced, so it wasn't an "in-gen" death for me.  But, I don't think I got the original Xbox until the summer of 2003, so it was only a few years old at the time.  It was disappointing since I was obviously still using it with my friends.  Raw 2 was our favorite wrestling game back then.  I looked up the issue on the web and there are numerous posts from people with original XBox's complaining about not being able to turn the system off or the button not working entirely.  So, it doesn't seem to have been that rare of a problem.

XBox 360:

Red Ring of Death.  This one was so widespread and well known that I don't think it requires any explanation on my part.  I actually got hit with this twice, since I had also bought a 360 for my younger brother and that one was struck down by the RROD as well.  I later upgraded to the Xbox 360 slim console and still am able to use that.  But my first 360 died "in-gen".

XBox One:

I got an XBox One a year after launch for Christmas 2014.  Sometime this year, I went to turn the system on and... nothing.  Doesn't power up at all.  The power brick illuminates to yellow if only plugged into the electrical outlet.  But, once also connected to the system, it goes completely dead.  I looked this up as well, and just like with my original XBox issue, many other people have mentioned their XBox One's not powering up as well.  In fact, there appears to be an entire cottage industry on Amazon for 3rd Party Replacement Power Bricks.

So, what the hell?  Microsoft entered the console market in 2001.  As a consumer of the XBox brand, I have had all three of their consoles fail in less than 5 years of use.  2 of them died before their successor was even on the market.  Either that's extremely bad luck on my part, or Microsoft is just plain bad at making reliable hardware.  Considering the number of consoles I have purchased over the years, and how many of them still work to this day, I'm leaning toward the latter at this point.  Has any one else had a similar track record with Microsoft across all three of their entries?



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It's their first versions that seem to have issues. Though for the record I never had any problem with my OG Xbox console, it was the controllers that broke. I'm not sure how a company can make the OG XBO then a few years later put out the XBO X which is fantastic hardware. They went from Larger, Less Powerful with an external powerbrick to smaller, more powerful with no powerbrick. The design of their later models are always so much better, it's almost like they don't have their A-Team working on the launch hardware.



Keep buying them. Im sure youll get a good one eventually...



Here's my list of consoles I've owned:
Xbox One X (November 2017)*
Xbox One S (October 2017)
Nintendo Switch (March 2017)*
Xbox One S (November 2016)
PS4 Pro (Nov 2016)*
PSVR (Oct 2016)*
Xbox One w/ Kinect (May 2016)
PSTV (Oct 2015)
Ouya (January 2015)
New Nintendo 3DS (February 2015)
New Nintendo 3DS (February 2015)
Xbox One (March 2014)
PlayStation 4 (January 2014)
PlayStation 3 Super Slim (November 2013)
Wii U (November 2012)*
PS Vita (February 2012)*
3DS ( December 2011)
3DS (June 2011)
Xbox 360 S (Late 2010)
Nintendo DSi (2009)
Sony PSP (December 2009)
Sony PSP (October 2009)
Xbox 360 60gb (2008)
Nintendo DS Lite (December 2008)
PlayStation 3 (June 2008)
Wii (May 2007)
Xbox 360 20 gb (March 2007)
Nintendo DS Lite (2006)
Nintendo DS (2006)
Nintendo DS (2006)
PlayStation 2 (2005)
Nintendo DS (November 2004)*
PlayStation 2 (2003)
Nintendo GameCube (November 2001)*
PlayStation 2 (April 2001)
Sega Dreamcast (March 2001)
Nintendo 64 (December 1999)
PlayStation (1998)
PlayStation (March 1997)
Nintendo 64 (September 1996)*
Super Nintendo Entertainment System (December 1993)
Nintendo Gameboy (1991)
Nintendo Entertainment System (December 1988)

• day one purchase

Now the Xbox 360 before the "Jasper" chip set (I've always hated the name Jasper). THAT was a piece of shit. I currently own five XBO consoles and I've purchased two as gifts. All of them are fine.

I also have to add the the PS1 and PS2 were made it tissue paper! That was one of the reasons I bought an Xbox 360. I didn't want to spend $600 on a console that was going to break. Unfortunately, two of my 360s STILL broke. I also wound up buying a "Phat" PS3 because I needed MGS4 in my life. It broke a few years later when I was installing MGS Rising to the HDD.

All of my 8th gen machines are great, though.

*edit* I said two of my 360s broke but it was the same 20GB 360 that broke twice.

Last edited by d21lewis - on 23 August 2019

mZuzek loves Smeags. 😢

MS makes awful hardware. Thompson drive and RROD got me. The One never broke but was a glitch fest.



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I will say this though. I don't know how many XBO controllers I've owned but those things. Woo! Two of them that came with the consoles had "drift" right out of the box! Another two that I purchased later on started drifting later on. I also purchased an exclusive Grey Battlefield Xbox One from Amazon. It was great but then one day the controller disconnected. It hasn't been right since. It'll just disconnect at random. It's basically a wired controller now.



mZuzek loves Smeags. 😢

voted see results.... havnt owned a single one :p



I only had issues with the launch 360. The OGXbox still runs today and my X1 that my son has which I originally bought and the X1X I currently have continue to run fine fine and I use them constantly every day. Outside of the 360, I have not heard of any real hardware issues from MS consoles. Each console manufacturer had issues I believe at one point or another. My OG PS3 went down with the Yellow light of death, my PS2 had the CD Drive issue where it would not read. Currently my PS4 and PS4 Pro have not had any issues so this gen for me as far as consoles are concerned have been pretty good.



KLXVER said:
Keep buying them. Im sure youll get a good one eventually...

LOL!  I think this most recent issue combined with their overall bungling of the gen by not focusing on the games has soured me enough on the brand to not have an interest in Scarlet at this point.



d21lewis said:
I will say this though. I don't know how many XBO controllers I've owned but those things. Woo! Two of them that came with the consoles had "drift" right out of the box! Another two that I purchased later on started drifting later on. I also purchased an exclusive Grey Battlefield Xbox One from Amazon. It was great but then one day the controller disconnected. It hasn't been right since. It'll just disconnect at random. It's basically a wired controller now.

Seconded.

Personally, I've never had much of an issue with the consoles themselves. Even my launch 360 lasted like 5 or 6 years before it red ringed on me, at which point I didn't really care cus I'd been waiting for an excuse to get a new model anyway. The controllers though…..I went through a 2 year period during the 360 days where I went through a controller probably every 4 months or so. Stick drift every time. Had all kinds of issues with the One controller as well. Bumpers breaking, rubber grip coming off the back, stick drift, buttons sticking. Think I've gone through 5 or 6 controllers so far there.