I think the story stinks and the feelings are justified. "us vs them" is a minor-ish factor this time. Neil Drukmann (a self-described "character torturer" who also views diversity as a "pillar" of equal importance to gameplay, visuals, and story) cheaply evoked the wrong kind of emotions from the player, and it backfired big time. Many of us just can't fully appreciate the amazing aspects of the game coz we're carrying those feelings of anger, disappointment, sadness etc as we play through it. I for one started feeling numb and somewhat nauseous just 2 or 3 hours in, and it only got worse from there on. It's especially bad for those who saw the leaks and later the major plot points and ending.