So yea.. about a week ago, my DS Lite went through a load of laundry. Needless to say, it got wet. I let it dry for a few days only for it to not turn back on. So I called Nintendo's customer service.
I immediately routed to an English-speaking respresentative. Paul, I believe that was his name, told me that I could send it for repair and was quite courtrous about it. He told me that the repair could take anywhere from 11 to 16 business days. I got an entirely new DS Lite in 8 days. I had to pay a huge chunk of money(cough$85cough) to get my DS Lite repaired but I couldn't be happier.
I've never felt this way about any other customer service line in my life.
Discuss I suppose.
Pixel Art can be fun.