http://www.engadget.com/2008/12/15/documents-suggest-microsoft-knew-xbox-360-could-damage-discs-all/

Microsoft long ago fessed up that the Xbox 360 was capable of scratching discs, and it even offered a (somewhat limited) exchange program for damaged games, but some recently unsealed documents from an ongoing lawsuit now suggest that the company was well aware of the issue for about as long as the console has been around. According to The Seattle Post-Intelligencer, Microsoft first discovered the problem in September or October of 2005, and it even went so far as to send a "team of engineers" to stores across the US to determine the best course of action. Apparently, they came up with three options, two of which proved to be impractical, and one of which (installing small bumpers in each and every console) proved to be too expensive, leading Microsoft to offer the disc exchange instead. What's more, the documents apparently also revealed that some Microsoft employees thought that the warning labels on the console were insufficient, and that the company has received complaints about the problem from more than 55,000 customers as of April 30th of this year. No word on any movement just yet in the lawsuits themselves just yet but one of them, filed back in July of 2007, is seeking class-action status on behalf of everyone that's bought an Xbox 360.

Pretty bad of them is thats true...

What did the warning stickers say? Don't bump the console while disk is playing.

Its pretty obvious if you know anything about roational inertia that a spinning disk will try to stay on its current axis if the console is bumped there is a very good chance of the disk getting scratched. I'm not saying they isn't a way to design around that, but still.

My copy of Tomb Raider Underworld got scratched to shit two weeks ago (before my disc drive died). I'm going to rent a copy from a local mom and pop store, and pull the old switcheroo, though. No need for Microsoft to have to suffer. They brought me hours and hours of joy.

You are a professional scammer eh lol ? I remember you posting something about suckering your co-worker out of $50 for a broken console.

He's a dick, and he harasses people, so it's okay.  Once, he locked up one of my friends and charged her with possesion of marijuana.  I paid a bondsman almost $400 and I paid $120 to get her car back from the wrecker service.  I talked to our investigator, and it turned out to not even be marijuana.  I fuck with that guy every single chance I get.

And I am a little sneaky from time to time!

Or you could just rent the game install it and pop your damaged one  and boom new game :)

yeah, they did, xbox 1 scratched discs.

Very impressive!  I didn't think of that.  You may have saved my soul just a little bit!

I for one am not surprised, this is the company that among other POS gave us IE and Vista and ME lol.