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"13 year old Dutch boy sues Microsoft"

Forums - Microsoft Discussion - "13 year old Dutch boy sues Microsoft"

Seraphic_Sixaxis said:
kowenicki said:
@seraphic

This all goes back to the R&D phase of the console. I have never had a scratched disc and neither has anyone I know. Equally I have only experienced one RROD (lauch console) and of the two people I know with lauch consoles one of them had a RROD with his launch console and nothing since - the other has had no problems at all.

MikeB has a deep rooted hatred from MS and an overblown love of anything Sony - they can do no wrong for him. Its as simple as that really.

 

Thats really cool and all, but could i have some proof or info on the newer models or something? i really want Star ocean 4, but not at a cost of losing them both...

I did some looking up and it goes by code name models, Jasper? Wtf is that? at any rate i asked if my local gamestop have had any issues with the "Jasper" models of the Arcades and they said "It depends really" What the fuck is that suppose to mean!?

Jasper is the new chipset they are smaller and run cooler.

 

You will know when you have a jasper machine if the power supply is 150w

 



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Is Kassa a weekly program on national TV in Holland?

It's one of those programs that present different issues from a consumer protection point of view, rite? (all kinds of stuff that is for sale, goods, food, electronics, services, travels, insurances etc?)



I haven't had a RROD yet on my two year old Elite, knock on wood. It seems to me that some people have no problem with MS support while others have a lot of problems with them. I bet the reason why is because they are dealing with different support agents. I use to work in tech support and some of the people who I worked with always seemed mean to the customer and they didn't work hard to help them out. So if you so end up calling MS support and the person is being unhelpful be nice to them, don't yell or argue. Instead just hang up without saying you are going to hang up and call again, this way you will probably get someone different and they will probably be more helpful. I have used this technique with AT&T wireless, Quest, Comcast, and Verizon. It usually seems to work, some people are just more helpful and sympathetic than others.



Wow, they seriously based the whole report on 1 360.



piggychan said:
Seraphic_Sixaxis said:
kowenicki said:
@seraphic

This all goes back to the R&D phase of the console. I have never had a scratched disc and neither has anyone I know. Equally I have only experienced one RROD (lauch console) and of the two people I know with lauch consoles one of them had a RROD with his launch console and nothing since - the other has had no problems at all.

MikeB has a deep rooted hatred from MS and an overblown love of anything Sony - they can do no wrong for him. Its as simple as that really.

 

Thats really cool and all, but could i have some proof or info on the newer models or something? i really want Star ocean 4, but not at a cost of losing them both...

I did some looking up and it goes by code name models, Jasper? Wtf is that? at any rate i asked if my local gamestop have had any issues with the "Jasper" models of the Arcades and they said "It depends really" What the fuck is that suppose to mean!?

Jasper is the new chipset they are smaller and run cooler.

 

You will know when you have a jasper machine if the power supply is 150w

 

K that sounds solid, but what about the disk-reading issuse?

 



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@Seraphic_Sixaxis -

There probably won't every be proof that your machine won't brick, but at least M$ is giving the 3 yr warranty for the RROD so you will be safe for a while. If you get a machine with a hard-drive and install your game to the xbox then the chance of disc scratching will be eliminated, though as far as I can tell none of the newer xboxs scratch discs.



We got a programe here in UK called Watchdog about consumer protection.. I havent seen much on 360 cept this but this is early report and only seen 360 on there once



Also about the disc reading issue, if it happens a lot I hear it means your Xbox is about to RROD. I have not had this issue once with my 360, on the other hand my Wii does it quite often. :( And I love my Wii.



WiiBox3 said:
@Seraphic_Sixaxis -

There probably won't every be proof that your machine won't brick, but at least M$ is giving the 3 yr warranty for the RROD so you will be safe for a while. If you get a machine with a hard-drive and install your game to the xbox then the chance of disc scratching will be eliminated, though as far as I can tell none of the newer xboxs scratch discs.

I see, but no im getting the Arcade that comes without a hard-drive so... and is 3 years the normal for every model?

And if So4 does happen to get slashed up will they replace my game to?

 



kowenicki said:
@seraphic

This all goes back to the R&D phase of the console. I have never had a scratched disc and neither has anyone I know. Equally I have only experienced one RROD (lauch console) and of the two people I know with lauch consoles one of them had a RROD with his launch console and nothing since - the other has had no problems at all.

MikeB has a deep rooted hatred from MS and an overblown love of anything Sony - they can do no wrong for him. Its as simple as that really.

 

Though MikeB is playing this issue up and plays all 360 issues up and out of proportion, the disc scratching issue is a factual widespread problem and a quite prominent issue in the EU.  I'm glad the people you know havent had issues, but that is annecdotal information and does not prove the success/failure rate of anything.