By using this site, you agree to our Privacy Policy and our Terms of Use. Close

Forums - Website Topics - VGChartz Issues via iOS Safari Web Browser

snyps on 18 May 2019

http://gamrconnect.vgchartz.com/thread.php?id=240037

The above thread regarding lack of new users spurred me to make this post. I have been having issues accessing this site from my iPhone for quite awhile. About a month ago the site finally became unusable for me. So I'm bringing my issues to the attention of the tech team.

1. For at least a year, maybe longer, I have not been able to log in to the site from my iOS devices. So I just lurked for news, but when ever I wanted to post I could not do so.

2. About a month ago, around the time the VG$ store opened, the ability to run your finger up the touchscreen, lifting it off, and having the page go on scrolling as if set into motion, quit working. Now when you lift the finger off the screen, the page stops scrolling where you lifted it. Which is a real pain.

3. The same time the scrolling feature broke, I found myself unable to load/scroll the page past the "videogamer.com" ad above the "Prediction League" and below the "Latest Shipment Updates". What's worse is when i go straight to the forums and click/tap a posting, I can't scroll past the OP. 

**I tested the site just now without 1Blocker (ad blocker for iOS Safari) and issues #1 & #3 went away.**

Best,

snyps



Around the Network
gergroy on 18 May 2019
TalonMan said:

Unfortunately, for me - Safari has always been a low priority when developing and testing features. Not because I feel it's unimportant (obviously, at least half of all cell phone users are iPhone users), but because I honestly always forget!!! I'm a Mac user myself, and yet I STILL forget about Safari because I don't think I've ever used the browser even on my Mac.

So, with that said - here's what I can say, for sure:

 - I will make an honest effort from this day forward to, at the very least, take a cursory glance through Safari before releasing any new features

 - I will move this issue (and a generalized "test the website in Safari") towards the top of the stack (though the scrolling thing I think seems to effect everyone, in some way - it's not a Safari-only thing).

Thank you talon man!  I also have these issues so I appreciate all your effort and everything you do for this site!



snyps on 28 June 2019

Thanks Talon

#1: I'm able to access the sign-in icon better than before. Tapping it does nothing at first, but swiping diagonally from lower-left and up "into-it" opens the sign-in icon. After doing this once, "touching up inside" the sign-in icon begins to function normally.

#2: Sorry to hear everyone's experiencing this issue. It's a bad experience.

#3: I found a way around this problem. When I scroll to the video gamer ad, the scroll feature gets stuck and I can't scroll past it. But if I swipe left on the above shipment numbers, i get the black background, which I can use to continue scrolling down.


Thanks for the help. I hope these issues get resolved.

Best,

snyps