I agree with much of this. Another thing to consider is the folks that simply think it is good for the big bad wolf (Steam) to see some competition as to prevent a monopoly, when in reality, buying out exclusives in such a fashion actually AIDES a monopolistic ideology. "We've got the money, we can just buy it all up". I'm not against the exclusivity aspect as much as I am against the routes that were taken to be achieved.
Not only that, but I feel like it's fairly well acknowledged on this site even by console fans that service-based platforms are the future. I mean, every time that kind of topic has popped up it seems like people generally have agreed that the future is digital platforms. Maybe none of the people in this thread believe that, but if the ones defending Epic Game Store do, then I have to question why the shortsightedness on this situation. It sets a pretty bad precedent for digital platforms honestly, despite the fact that clients like Steam or stores like GOG have built up a good reputation for digital distribution over the years.
And yeah ... Steam does need some improvement. Same with GOG Galaxy.