Everything is Blown out of proportion in the internet nowadays even if it is a non issue.

They do do right in the eyes of the consumer. What you're doing is making the mistake of thinking the online community represents the majority when in actual fact it's only a tiny minority.

ITT: everyone complains about everything Sony does! *gives one example*.
What else are people complaining about?

He makes a really good point though. Sony especially and Microsoft less so were ridiculed so much at the start of the gen for all the ports and remasters. Switch gets very little criticism in this regard. 

I love how some people or fanboys straight said that PlayStation doesn't support crossplay but they always support crossplay actually they are the one who constantly support crossplay and push crossplay feature in a lot of games.they are far ahead in features department like crossplay,crossbuy,remoteplay,shareplay,ps+,psnow,psvue.its really amazing that they push these services along with top quality high budget single player games but fanboys always whine about something even if they don't even have a PlayStation.crossplay with PlayStation going to benefit nintendo and xbox1 more than ps4.because those are the direct competitor to ps4.i think if crossplay hurts ps4 sales then I can see sony abandon the whole crossplay for sure just like that other os feature in ps3.

Yeah, I guess that's why he hasn't answered.

This will only be perceived by people who care too much about it. Sony did do good not too long ago, by allowing crossplay Fortnite.

I see it the opposite, I see it as people think Sony can never do anything wrong. Having said that, some people do tend to give Sony so un-needed bs at times.

Not really a uniquely Sony thing. All three hardware-manufacturers have detractors that can never give them praise even when they deserve it, and also the opposite that they have fans that will never criticize when they deserve it.

That could be said about fanbases of literally everything though.