So because I didn't call you out when you implied something about me, it's fair to assume it's true? If you say so. Sounds like it's a good way to dig yourself a hole and make a fool out of yourself, but that's just my opinion.

If you understand the frustration, then why blame consumers for not doing more than what would widely be considered reasonable when seeking out information about a game? Even the demo Nintendo released didn't contain this information. I'd reckon almost all of the people that knew about this before release were active members of internet gaming communities, which, believe it or not, represents a minority of gamers.  I'm really not sure how you can possibly say you understand the frustration when realistically, the only way most people were going to find this out was after they bought the game and played it themselves, and that is precisely the scenario the original post covers.

The title is a bit misleading, it's not the gameplay itself that is the issue, it's that you can't customize the games/sets/matches for some reason. I know it's addressed in the OP, but still, that title makes it sound worse than it is.

Ahh, so it's cool for you to assume something must be true based on literally nothing other than the fact I didn't bother to point out it's false, even though that's a blatant appeal to ignorance fallacy, and you obviously aren't foolish or making a mistake in doing do. Yet when gamers go out and buy a game expecting it to have a feature that pretty much every other game in that category, including previous games in that series have had, when none of the developer's documentation mentions it, and most of the major review sites don't mention it, meaning if they did their homework they still more than likely would not have know, those gamers have "made a mistake and (should) learn from it".

This is about as textbook of a case of cognitive dissonance as you can get. How about next time you try holding yourself to the standards you hold others and quit wasting everyone else's time? Thanks in advance. I'm out.

Well so reading all this, essentially what you are saying is you have to WAIT for the CONSUMER experiences to know the feature is missing which does not give you an opportunity to cancel a preorder before release date.

Moral of the story here is if you don't want to be called stupid for assuming a feature would be there that was there before, than don't preorder games ever  in your life and wait a few days till people complain about or praise the game.

Now imaging a general consumer who MAY read a few main gaming sites. Let's just put them in the stupid basket because the only review that pointed out the lack of this feature was on the dark web and they don't even know what the dark web is lol. 

Where have I mentioned  "pre-order" even once?

Ahh, so it's cool for you to assume something must be true based on literally nothing other than the fact I didn't bother to point out it's false, even though that's a blatant appeal to ignorance fallacy, and you obviously aren't foolish or making a mistake in doing do. Yet when gamers go out and buy a game expecting it to have a feature that pretty much every other game in that category, including previous games in that series have had, when none of the developer's documentation mentions it, and most of the major review sites don't mention it, meaning if they did their homework they still more than likely would not have know, those gamers have "made a mistake and (should) learn from it".

This is about as textbook of a case of cognitive dissonance as you can get. How about next time you try holding yourself to the standards you hold others and quit wasting everyone else's time? Thanks in advance. I'm out.

If you want realistic tennis, you buy something quite different from Mario Tennis, same applies for racing and other sports, did somebody complain about Mario Kart not being a racing sim, but totally an arcade racer?
Actually a realistic Mario isn't impossible, but failure rate is quite high, for the two most notable attempts it's a hefty 50%, with Ron Jeremy succeeding and Bob Hoskins miserably failing.