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Forums - Nintendo Discussion - People are trying to refund Mario Tennis Aces for not being like real tennis

Nautilus said:
Podings said:

Well that's pretty uncool.
Reminds me once more to not buy the digital versions of Nintedo's retail games.

None of the platform holders refund digital games to my knowledge.

Microsoft and Steam have refund policy on digital versions of games (14 days or 2 playable hours for Microsoft)

Sony has the same as well but it may require more teeth pulling



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Cobretti2 said:
Lonely_Dolphin said:
So again, not enough research was done if that's what you assumed. People who got the game early said the options were limited.

 

What research do you expect to people who preorder to do? It is not like it was spelt out with a WARNING: can't change set and game numbers. That is a fundamental core of a tennis game and shouldn't have been omitted. It is bad press that could have been avoided easily. 

The only info that was provided was you can turn off the fancy shit and play real tennis.

As I just said, listen to those who actually have the game. There's no way to spin this to make it not the consumers fault. Nintendo isn't holding a gun to their head forcing them to buy the game.

Lonely_Dolphin said:
Cobretti2 said:

What research do you expect to people who preorder to do? It is not like it was spelt out with a WARNING: can't change set and game numbers. That is a fundamental core of a tennis game and shouldn't have been omitted. It is bad press that could have been avoided easily. 

The only info that was provided was you can turn off the fancy shit and play real tennis.

As I just said, listen to those who actually have the game. There's no way to spin this to make it not the consumers fault. Nintendo isn't holding a gun to their head forcing them to buy the game.

Hey. I have the game. Every arcade tennis game I have ever played including prior Mario Tennis games have had this feature. I have also had the ability to set game length/time in football, soccer, hockey, baseball, and racing games that are both arcade and sim oriented. Why should I have any reason to expect this one shouldn't?

This is not the consumers fault in any way. This is a basic, reasonable expectation for pretty much any sports game to have, regardless of whether it's slanted towards arcade or slim. Other Mario Tennis games have had this feature. It is absolutely absurd to think this is an unreasonable expectation.



potato_hamster said:
Lonely_Dolphin said:
As I just said, listen to those who actually have the game. There's no way to spin this to make it not the consumers fault. Nintendo isn't holding a gun to their head forcing them to buy the game.

Hey. I have the game. Every arcade tennis game I have ever played including prior Mario Tennis games have had this feature. I have also had the ability to set game length/time in football, soccer, hockey, baseball, and racing games that are both arcade and sim oriented. Why should I have any reason to expect this one shouldn't?

This is not the consumers fault in any way. This is a basic, reasonable expectation for pretty much any sports game to have, regardless of whether it's slanted towards arcade or slim. Other Mario Tennis games have had this feature. It is absolutely absurd to think this is an unreasonable expectation.

I never said that was unreasonable expectation, infact I said the lack of options was a mistake that needs fixing in my very first post on this thread. However it is still just that, an expectation, not fact or truth. That one doesn't get confirmation of their expectations being met before buying is only the consumers fault.

FATALITY said:
Skeeuk said:
How on earth can anyone buy this at full price

Mario on the title

Love the PS4 tank in your sig haha



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Lonely_Dolphin said:
potato_hamster said:

Hey. I have the game. Every arcade tennis game I have ever played including prior Mario Tennis games have had this feature. I have also had the ability to set game length/time in football, soccer, hockey, baseball, and racing games that are both arcade and sim oriented. Why should I have any reason to expect this one shouldn't?

This is not the consumers fault in any way. This is a basic, reasonable expectation for pretty much any sports game to have, regardless of whether it's slanted towards arcade or slim. Other Mario Tennis games have had this feature. It is absolutely absurd to think this is an unreasonable expectation.

I never said that was unreasonable expectation, infact I said the lack of options was a mistake that needs fixing in my very first post on this thread. However it is still just that, an expectation, not fact or truth. That one doesn't get confirmation of their expectations being met before buying is only the consumers fault.

Lets say you buy a new car. You're driving around in it, and it starts raining. You turn on your wipers, and they start whizzing back and forth across the windshield at full speed. You go to adjust the speed only to discover there is no adjustment to be seen. You think your car might have had the wrong wiper stock installed, or it must be in some other location you can't seem to find, so you look in the owners manual. No mention of the wiper's intermittent settings or where it's located.  So you google your car,'s horn only to discover there actually are no intermittent wipers installed. See the manufacturer thought it would decide for its drivers how fast their wipers should be moving at all times, so it quietly removed the ability to change the wiper's speed from the car's design. This leaves you confused! Intermittent wipers were standard equipment in every other car you bought from this manufacturer. Every other car in this car's category has intermittent wipers. There was nothing in the pamphlets, car reviews, or websites that mentioned that these new cars do not have intermittent wipers. You just thought it was a given. A standard feature. But, you didn't ask the salesman if it had a intermittent wipers,  so the manufacturer tells you to go kick rocks. It's your fault for not asking the right questions.

Yeah, that makes sense.

It's reasonable to expect a tennis game to just have the ability to adjust game and set lengths. Quit blaming the consumer for Nintendo's poor choice not to live up to reasonable expectations.



potato_hamster said:
Lonely_Dolphin said:
I never said that was unreasonable expectation, infact I said the lack of options was a mistake that needs fixing in my very first post on this thread. However it is still just that, an expectation, not fact or truth. That one doesn't get confirmation of their expectations being met before buying is only the consumers fault.

Lets say you buy a new car. You're driving around in it, and it starts raining. You turn on your wipers, and they start whizzing back and forth across the windshield at full speed. You go to adjust the speed only to discover there is no adjustment to be seen. You think your car might have had the wrong wiper stock installed, or it must be in some other location you can't seem to find, so you look in the owners manual. No mention of the wiper's intermittent settings or where it's located.  So you google your car,'s horn only to discover there actually are no intermittent wipers installed. See the manufacturer thought it would decide for its drivers how fast their wipers should be moving at all times, so it quietly removed the ability to change the wiper's speed from the car's design. This leaves you confused! Intermittent wipers were standard equipment in every other car you bought from this manufacturer. Every other car in this car's category has intermittent wipers. There was nothing in the pamphlets, car reviews, or websites that mentioned that these new cars do not have intermittent wipers. You just thought it was a given. A standard feature. But, you didn't ask the salesman if it had a intermittent wipers,  so the manufacturer tells you to go kick rocks. It's your fault for not asking the right questions.

Yeah, that makes sense.

It's reasonable to expect a tennis game to just have the ability to adjust game and set lengths. Quit blaming the consumer for Nintendo's poor choice not to live up to reasonable expectations.

Can't quit doing something I never did, I take it you're not understanding what I'm saying somehow. Well here's the bottomline; you can keep blindy buying games day 1 then whine and make excuses when they're not what you wanted, or you can learn from this and better inform yourself before buying games in the future. All up to you!

Lonely_Dolphin said:
potato_hamster said:

Lets say you buy a new car. You're driving around in it, and it starts raining. You turn on your wipers, and they start whizzing back and forth across the windshield at full speed. You go to adjust the speed only to discover there is no adjustment to be seen. You think your car might have had the wrong wiper stock installed, or it must be in some other location you can't seem to find, so you look in the owners manual. No mention of the wiper's intermittent settings or where it's located.  So you google your car,'s horn only to discover there actually are no intermittent wipers installed. See the manufacturer thought it would decide for its drivers how fast their wipers should be moving at all times, so it quietly removed the ability to change the wiper's speed from the car's design. This leaves you confused! Intermittent wipers were standard equipment in every other car you bought from this manufacturer. Every other car in this car's category has intermittent wipers. There was nothing in the pamphlets, car reviews, or websites that mentioned that these new cars do not have intermittent wipers. You just thought it was a given. A standard feature. But, you didn't ask the salesman if it had a intermittent wipers,  so the manufacturer tells you to go kick rocks. It's your fault for not asking the right questions.

Yeah, that makes sense.

It's reasonable to expect a tennis game to just have the ability to adjust game and set lengths. Quit blaming the consumer for Nintendo's poor choice not to live up to reasonable expectations.

Can't quit doing something I never did, I take it you're not understanding what I'm saying somehow. Well here's the bottomline; you can keep blindy buying games day 1 then whine and make excuses when they're not what you wanted, or you can learn from this and better inform yourself before buying games in the future. All up to you!

You literally are blaming the consumer for complaining about something that they had every reason to expect to be in the game because you think they should have known that it wasn't in the game because if they "did their research", they would have known.

The Gamestop review doesn't mention it.
The IGN review doesn't mention it.
The Gameinformer review doesn't mention it
The Eurogamer review doesn't mention it.
But hey, the Destructoid review gives it one sentence.

Yep. it's obviously the consumers fault. Clearly the average switch-owning arcade tennis fan should go into more depth than some of the most popular game review sites around. That makes sense for them to go the extra mile and dig further  on the sixth game in the Mario Tennis series, when the other games have the feature, and there was no reason to expect the feature to be missing this time around, you know, unless they went to Destructoid

Last edited by potato_hamster - on 27 June 2018

yeh I decided to hold off after hearing about the lack of options. will probably buy when its on sale on eshop whenever the hell that'll be



potato_hamster said:
Lonely_Dolphin said:
Can't quit doing something I never did, I take it you're not understanding what I'm saying somehow. Well here's the bottomline; you can keep blindy buying games day 1 then whine and make excuses when they're not what you wanted, or you can learn from this and better inform yourself before buying games in the future. All up to you!

You literally are blaming the consumer for complaining about something that they had every reason to expect to be in the game because you think they should have known that it wasn't in the game because if they "did their research", they would have known.

The Gamestop review doesn't mention it.
The IGN review doesn't mention it.
The Gameinformer review doesn't mention it
The Eurogamer review doesn't mention it.
But hey, the Destructoid review gives it one sentence.

Yep. it's obviously the consumers fault. Clearly the average switch-owning arcade tennis fan should go into more depth than some of the most popular game review sites around. That makes sense for them to go the extra mile and dig further  on the sixth game in the Mario Tennis series, when the other games have the feature, and there was no reason to expect the feature to be missing this time around, you know, unless they went to Destructoid

I'm literally not doing that as literally anyone with eyes and basic reading compression can literally see. I'm blaming the consumer for buying the game without being fully informed. The complaints about the game are obviously Nintendo's fault as I've already said, and it's even good that people are complaining for helping inform others.

Those are bad reviews then, but what, you saw that your expectations weren't mentioned by a few sources, so you just assumed they were met? Lesson learned I hope. Don't fret though, I had to learn the hard way as well as I imagine most do.