What can you say? Hello captain obvious?

It is quite hard to take that article seriously, after all the bullshite they've published in the past few years. Remember Gamergate?

I don't think there's anything inherently wrong with either Valve or Steam. The main issue is perhaps the near monopoly Steam currently has on digital sales on PC. Sure there are other digital storefronts like gog.com and some publishers own services like Origin, but in reality Steam doesn't really have a genuine competitor in the field. This has lead to the situation where Valve can essentially do what they want with Steam without too much fear of repercussions.

For the customer, in general, Steam is good.Many sales, and good ones at that, and even if its in store credits, refunds are there.But yeah, there are many shitty practices, and that wont change as long as they have monopoly over the PC gaming market

Just because all my friend who have a PC is on steam mean i am gonna use Steam... and i like achievement, so its not like there is any other option for me.

And i hate microsoft so, ubisoft and EA so their shop i out of question, at least i can buy and play ubi game on steam.

I have buy some game of gamersgate, and gog too, but its about this.

And i have so many game  to play anyway so i don't care if i have to wait 2 years for a sale, i don't feel anymore to buy game D1, but a few one like paradox & civilization series.

And on console its the same, horizons, zelda, persona 5, is the only game i have buy D1, now i wait mostly for price go down.

Valve is trash, I've been saying that for years. They don't give a shred about their customers or their clients unless they fear massive backlash.
Their practices however do not affect the vast majority of customers so nothing will ever change. But that's kinda the same with any quasi monopoly.

But thanks to PC as an open platform there are always alternatives. Just imagine how terrible it would be if they locked their store to very specific hardware and won't allow you to control or augment the games you purchased. That would be absolutely abysmal.

Grow up.

Every company shits on the consumer. Understand MS, Sony, Nintendo, Google etc do not care about you or i, they just want our money.

Perhaps you should think about living outside of society.

Sony, Nintendo or Microsoft aren't our friends neither and yet people who buy their platforms probably think so. Companies fool people by looking friendly and by making them believe that games are their passion instead of just business to them.

You mean if Valve went into the console business?

God knows what they'd do, maybe they'd start to charge people twice for their internet with a monthly subscription service like MS, Sony and soon Nintendo will do or something.

Gabe Newell learned well from Bill Gates