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Forums - Nintendo Discussion - Nintendo will fix problematic joycons for free


https://www.youtube.com/watch?v=xVXpiq_8USI

From Kotaku:

"There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway. A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level.

We have determined a simple fix can be made to any affected Joy-Con to improve connectivity.

There are other reasons consumers may be experiencing wireless interference. We are asking consumers to contact our customer support team so we can help them determine if a repair is necessary. If it is, consumers can send their controller directly to Nintendo for the adjustment, free of charge, with an anticipated quick return of less than a week. Repair timing may vary by region. For help with any hardware or software questions, please visit http://support.nintendo.com."





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Luckily i didn't have that problem, but great news for those that do.

I did find a dead pixel just to the right of center on my screen though, which has me super depressed. Hopefully they can do something about that next.



Nice to see them doing it for free instead of saying nothing and forcing you to buy another pair.



cliffhanger said:
Luckily i didn't have that problem, but great news for those that do.

I did find a dead pixel just to the right of center on my screen though, which has me super depressed. Hopefully they can do something about that next.

You may be able to get them to repair it. They have a great warrentee on their systems where if it is a problem with the system and not caused by "un-intended" use, ie throwing it, they will repair most things for free for the frist year-to-two years.



Well, they kinda have to anyway don't they?



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pastro243 said:
Well, they kinda have to anyway don't they?

I guess, but is good to have confirmation



Was mentioned before, so that's good to those who are having issues with them



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Should be covered by warranty im guessing.



Goodnightmoon said:
pastro243 said:
Well, they kinda have to anyway don't they?

I guess, but is good to have confirmation

agree, it's always better if the company is willing to do it without being forced 



Good!

Bumping so that many people may see this thread and anyone experiencing issues get their joy-cons fixed.