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Forums - Microsoft Discussion - Woman sues Microsoft over forced Windows 10 upgrade and wins

Teri Goldstein of Sausalito, California says that she had never heard of Windows 10 until her PC attempted to install it. The automatic upgrade failed, and now her PC is slow, crashes at times, and could be useless for days.

She reached out to Microsoft support, which didn't help. Then, Goldstein decided to sue Microsoft for lost wages and the cost of a new PC.

She won a $10,000 judgment against the company. Microsoft had filed an appeal, but dropped it last month.

This may be the first time of note that anyone has won litigation regarding forced Windows 10 upgrades, but it's certainly not the first time that there has been a high-profile forced upgrade. Back in May, a forced upgrade broke a Twitch user's 9-hour livestream. A week earlier, a meteorologist was interrupted during a broadcast with a prompt to upgrade.

https://www.neowin.net/news/woman-sues-microsoft-over-her-forced-windows-10-upgrade-and-wins



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Good on her! Fuck this forced upgrade nonsense! More people should sue if they are having similar issues and have a leg to stand on.



                  

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Ka-pi96 said:

I find it hard to believe she had never heard of W10 before...

But it was only a matter of time until someone did this and to be honest they deserved to win too. Really shitty practice from Microsoft!

You should get to know my mother, she loves ringing me up to tell ehr how to roder something from Amazon or how to download books to her Kindle, yes there are still parents and older folk out there these days that don't know what something is let alone how to work it in the tech world. My stepdad only knows of 10 because I told him about it, apart from that he was stuck with 7 until his previous laptop died on him and since it was too old to fix he had no choice but to buy a laptop with 10 on it (since most electronic stores love removing any previous devices with a slightly older OS).

Honestly the whole forced upgrade idea is sadly working for them but I also think it's wrong of them to do so. It's one of the reasons I dislike 10 let alone MS's general practice/ideals.



Step right up come on in, feel the buzz in your veins, I'm like an chemical electrical right into your brain and I'm the one who killed the Radio, soon you'll all see

So pay up motherfuckers you belong to "V"

MS is not handling this upgrade thing good at all. They should extend the free upgrade or maybe even make W10 free to purchase and they would see the adoption rate increase.



Was there proof that the PC wasn't already fucked before the update?



If you demand respect or gratitude for your volunteer work, you're doing volunteering wrong.

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They should have seen this happening.



She made some good $$$



Most people would not use Windows 10 without the forced update. They want to make Windows 10 the new OS X and they had to do a lot to make people go from XP to 7 and then from XP and 7 to 8. I think it's ridiculous that they force people to update their systems, but I don't think they will stop until everyone is using Windows 10. I just hope they don't start forcing people to use that disgusting Windows Store, but it's just a matter of time.



That's good for her. The windows 10 upgrade wouldn't be bad at if it only asked once for the upgrade and after that just kept an icon visible so in case a person changed their mind. It didn't need to remind people multiple times a day. It almost ninja installed on my laptop but luckily I caught before it completed it.



Good!