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Forums - Microsoft Discussion - Microsoft in unique position to disrupt Sony's console reign

AEGRO on 25 April 2016
edugamer said:

The RROD wasn't really MS' fault.  Blame the EU for mandating lead-free solder and the solder companies screwing the pooch on the replacements.  PS3 had the same problem with the YLOD

Nowhere NEAR the Xbox 360 Failure Rate.

A new survey published in Game Informer's print edition indicates the Xbox 360 failure rate has climbed to a shocking 54.2%. The magazine surveyed nearly 5000 readers, asking them about their experience dealing with broken consoles. 

Here are their findings: 

Console failure rate

Xbox 360 – 54.2% 
Playstation 3 – 10.6% 
Wii – 6.8% 

Percentage of console owners who suffered a second hardware failure after the original repair.

Xbox 360 – 41.2% 
Playstation 3 – 14.7% 
Wii – 11% 

Percentage of people who rate their customer service experience "very helpful"

Nintendo – 56.1% 
Sony – 51.1% 
Microsoft – 37.7% 

Percentage of respondents whose friends have had console hardware failures.

Xbox 360 – 69.9% 
Playstation 3 – 12.4% 
Wii – 6%

 

http://www.ign.com/articles/2009/08/17/report-xbox-360-failure-rate-reaches-54



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deskpro2k3 on 25 April 2016

Assuming this article is right MS might gain some, but you can't make a comeback if you've already lost the race.



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AsGryffynn on 26 April 2016
Alby_da_Wolf said:
AsGryffynn said:

They didn't release the X360 early. The GC was already dying and the PS2 was outdated. They were starting early, but that was well into the seventh generation... 

And second place if you count the Wii fad. The X360 was ahead of the PS3 when the Wii U was revealed. 

Wii fad is quite a funny way to define Wii, considering that even having stopped selling earlier, neither PS3 nor XB360 managed to reach its sales. Also, it died early for Ninty's fault, it still was the best selling console when Ninty started clumsily killing its sales far too early before Wii U launch.
And when Wii U launched, XB360 was still outselling PS3 by little more than 2M LTD, having lost 60% of its initial lead, and it lost it all during the following years, and it's also going to lose the lead in boxed games sales, although it will probably keep forever the lead in 7th gen dgital sales.
If you want to claim that they fixed their early mistakes in an excellent way, I can agree at 100%, but this cannot cancel the fact that they almost completely wasted XB360 early launch. And that early launch actually was rushed, MS was forced to cut original XB production before it reached its full potential sales because NVidia outsmarted it with a one-sided contract for the GPU and it was making it bleed money.

It was a fad because it was the tracking and cheap price that made it popular. It was more of a toy than the other two... 

But it was still outselling it and that's all that I claimed. The PS3 was newer and had a longer life cycle so I can see it living on longer to overtake the outdated console... 

Yes it was. The failure rate of the original Jaspers was because they had forced manufacturers to adhere to deadlines (MS's long time enemy) so that they could release it earlier since Nvidia shafted them. However, the gen was already near it's end, having started to lag behind and eventually ground to a halt as soon as the 360 was out (except for the PS2)... 

Swordmasterman said:
AsGryffynn said:

They didn't release the X360 early. The GC was already dying and the PS2 was outdated. They were starting early, but that was well into the seventh generation... 

And second place if you count the Wii fad. The X360 was ahead of the PS3 when the Wii U was revealed. 

The proof that they launched the Xbox 360 Early, is the  Failure rate % that the console had, was Too high in the beggining, i think that you had more chances to purchase a Broken Xbox360, than a good one, i think that is not $ Healthy for Microsoft, or for the Video Game Industrie, if they Rush something in those state again.

PS3, out-sold Xbox 360, when GTA V launched, you need to compare sales when the Next Gen consoles from each one that we are comparing, launched, and PS3, took the Edge  in the last months of the PS3, and Xbox 360, the Xbox 360, also had 1 Year head start, 1 Year more in the market, if the 2 launched in the same year, the PS3, would have Sold more sooner than later.

MS is known for rushing things. The deadline mentality they use on the PC side is rather awful for console sales... 

Also, the PS3 had a larger library. Of course it'd outsell the X360. At least in the long run. 

As for the GTA stuff, Modern Warfare 3 sold better on the X360... Your point? 

deskpro2k3 said:

Assuming this article is right MS might gain some, but you can't make a comeback if you've already lost the race.

Unless they somehow lengthen this race, I agree... 

 

And failure rate was 23 percent guys... 

http://www.gamespot.com/news/6216691.html



Swordmasterman on 27 April 2016
AsGryffynn said:
Alby_da_Wolf said:

Wii fad is quite a funny way to define Wii, considering that even having stopped selling earlier, neither PS3 nor XB360 managed to reach its sales. Also, it died early for Ninty's fault, it still was the best selling console when Ninty started clumsily killing its sales far too early before Wii U launch.
And when Wii U launched, XB360 was still outselling PS3 by little more than 2M LTD, having lost 60% of its initial lead, and it lost it all during the following years, and it's also going to lose the lead in boxed games sales, although it will probably keep forever the lead in 7th gen dgital sales.
If you want to claim that they fixed their early mistakes in an excellent way, I can agree at 100%, but this cannot cancel the fact that they almost completely wasted XB360 early launch. And that early launch actually was rushed, MS was forced to cut original XB production before it reached its full potential sales because NVidia outsmarted it with a one-sided contract for the GPU and it was making it bleed money.

It was a fad because it was the tracking and cheap price that made it popular. It was more of a toy than the other two... 

But it was still outselling it and that's all that I claimed. The PS3 was newer and had a longer life cycle so I can see it living on longer to overtake the outdated console... 

Yes it was. The failure rate of the original Jaspers was because they had forced manufacturers to adhere to deadlines (MS's long time enemy) so that they could release it earlier since Nvidia shafted them. However, the gen was already near it's end, having started to lag behind and eventually ground to a halt as soon as the 360 was out (except for the PS2)... 

Swordmasterman said:

The proof that they launched the Xbox 360 Early, is the  Failure rate % that the console had, was Too high in the beggining, i think that you had more chances to purchase a Broken Xbox360, than a good one, i think that is not $ Healthy for Microsoft, or for the Video Game Industrie, if they Rush something in those state again.

PS3, out-sold Xbox 360, when GTA V launched, you need to compare sales when the Next Gen consoles from each one that we are comparing, launched, and PS3, took the Edge  in the last months of the PS3, and Xbox 360, the Xbox 360, also had 1 Year head start, 1 Year more in the market, if the 2 launched in the same year, the PS3, would have Sold more sooner than later.

MS is known for rushing things. The deadline mentality they use on the PC side is rather awful for console sales... 

Also, the PS3 had a larger library. Of course it'd outsell the X360. At least in the long run. 

As for the GTA stuff, Modern Warfare 3 sold better on the X360... Your point? 

deskpro2k3 said:

Assuming this article is right MS might gain some, but you can't make a comeback if you've already lost the race.

Unless they somehow lengthen this race, I agree... 

 

And failure rate was 23 percent guys... 

http://www.gamespot.com/news/6216691.html

Who play Call of Duty, is the same people every year, the number of new players isn't something so big, some stay in the Main-line games until the other came out, others purchase the Spin-offs, but is nearly the same people, and Call of Duty, is something Niche when compared to the ammount of people that purchase GTA. selling more GTA Bundles, is better than selling Cod bundles, and the last time i saw the PS3 x Xbox 360 numbers of GTA V, the gap was very big. according to VGChartz, more than 5 Millions of Gap, and the PS3, was far behind on USA, where the game should sold the most, but GTA, is a Worldwide success, is the Number 1 in every  coner of the World, something that Call of Duty, has yet to acomplish.

The Failure Rate was higher in the First year, of course after that they solved the problem.



Alby_da_Wolf on 27 April 2016
edugamer said:

The RROD wasn't really MS' fault.  Blame the EU for mandating lead-free solder and the solder companies screwing the pooch on the replacements.  PS3 had the same problem with the YLOD

It's not a mission impossible to comply with lead-free solder rules without producing unreliable junk, the only three things needed to avoid that the higher brittleness of some lead-free alloys actually create problems are a more careful soldering process, PCB design that reduce heat strain and a more careful design of the cooling system, not to dissipate more heat, just making the temperature more uniform, or at least changing less sharply across the PCB is enough. Obviously high power consumption chips and crammed cases make it more difficult, and this is where rushing a release can create problems as usually the earlier you produce, the higher power consumption is needed to obtain the desired computing power.



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mutantsushi on 25 May 2016
Nem said:

this is a colossal mistake by Sony... this will have long term repurcussions to the early adoption rate of the PS5.
Customers don't react well to beeing tricked out of their money. The possible short term advantages will come with dire long term ones.

If you're not going to make more specific predictions than that, that will be shown true/false, it's kind of hard to take seriously.
Not sure who is being tricked out of money here, any more than when a car company releases a larger engine model of your car.



Nem on 25 May 2016
mutantsushi said:
Nem said:

this is a colossal mistake by Sony... this will have long term repurcussions to the early adoption rate of the PS5.
Customers don't react well to beeing tricked out of their money. The possible short term advantages will come with dire long term ones.

If you're not going to make more specific predictions than that, that will be shown true/false, it's kind of hard to take seriously.
Not sure who is being tricked out of money here, any more than when a car company releases a larger engine model of your car.

With flawed PoV's like that you won't. A console isnt a car. A car isn't a platform. Console's are products used to use other products (the games).

It is nothing like the single purchase of a car... wich i might add you will never use at the top of it's capabilities.

 

A console is a platform. It has an expected usage during an expected number of years at its maximum capabilities. Lowering that obviously lowers customer satisfaction. It's that simple.

If you really want to compare this to cars, its equivalent to your car breaking down or there beeing no roads it can run effectively on after a year and having no warranty. You wouldn't exactly be satisfied with your purchase then.



Fei-Hung on 25 May 2016

Someone needs to make a new thread: MS in a unique position to disrupt their console sales.

Whether there is an Xbox1.5 or not, the reality is no one can say for sure it will disrupt anything. Hell, it might even make matters worse for MS if they don't have one. People might think, screw this we getting a more powerful console for a little bit more and it has more games.

The momentum is with Sony this gen and it doesn't help MS that they don't release any / many games until holiday season, especially considering they are behind in sales.

It is also silly to think that with games like FF7R, Shenmue3, and their VR device, that Sony will suddenly lose all their abilities to sell and MS will just soar ahead.

The article is literally relying on the PS4Neo to overly expensive, for development being hell, for an Xbox1 being a dev kit some how translating to huge sales, VR to flop and people to lose all interest in any game that Sony is to release or has released.



DonFerrari on 25 May 2016

Yes.... they will drop PS4 because deving for PS4 and PS4.5 is too much hassle... same reason they don't dev to PC with it's too many variations.



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S.T.A.G.E. on 25 May 2016

Microsoft has given up on trying to beat Sony this generation. They are just trying to make as much money as they can. Even the head of Xbox has been pleading with fanboys to kill the console war bull. Its done dude. Sony's gone. They are on a quick route to catch reach 100 million in a little over the next two to three years (They should be at sixty million by next year). The Xbox One at best will sell 50 to 60 million consoles and dont act like thats not a considerable amount seeing that Microsoft was facing a Sony that started off ell. It could've been worse.