Of course they need exclusives otherwise preferring one console to another becomes insignificant. For sure third parties push sales, but they don't weight anything in the scales when you choose which console to buy, even though casuals make decisions based on which of their friends bought which console, someone had to make that choice for them based on those exclusives.
Example:
Hardcore gamer "A" buys a PS4 because he wants to play Uncharted 4, but also likes Call of Duty, later his friend casual gamer "B" buys a PS4 to play Call of Duty with him, even though he doesn't care about exclusives, then B's other friends buy COD for PS4 to join them, and the cycle is born.
Now imagine this scenario multiplied by 10 million.