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Forums - Gaming Discussion - customers can be so annoying!!!!

phinch1 on 24 October 2015

I did answer his question I said it depends on what you want to use it for. He gave me his needs I showed him another option. A better option



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phinch1 on 24 October 2015

Sorry I should have specified he wanted an s6 or a 6s



WorldBreakerHulk on 24 October 2015
phinch1 said:

I did answer his question I said it depends on what you want to use it for. He gave me his needs I showed him another option. A better option


TBH, if I was the customer, I wouldn't find your "answer" satisfactory.

What I would appreciate is if you answered my question first by giving your opinion on the products I "specifically" asked for and after answering all my inquiries,  "then" you can start offering other products that you think will suit my needs better.  And if I've still chosen an Iphone or a Galaxy then offer me accessories that will protect my phone from my outdoor activities.

 

Customer is in the market for Product A/B, you offered him Product C since you think it will suit his needs better, he stuck with his choices and bought product B... Then you got annoyed? How is that annoying?



Currently playing

IOS - Knights of the Old Republic, Monster Hunter Freedom HD and Idolmaster Festa.

Steam-NovisNoah, Uplay-Limpanot, Origins-NovisNoah, PSN-NovisNoah, NNID-NovisNoah

naruball on 24 October 2015
Justagamer said:
So, as you called yourself in the op, you're a major sony fan, and when the customer asks, which isnbetter, iPhone or Galaxy phone, you let the Sony fan in you try to push a Sony phone down his throat, and when he wasn't interested, because, well, he never asked for a Sony phone, you got pissed and found the customer to be so annoying? Hmm, yeah, the customer was the annoying one, you're right.

Why is it that every single time this expression is used it's an exaggeration?

Seriously.

You call that "pushing a Sony phone down his throat?"



Justagamer on 24 October 2015
naruball said:
Justagamer said:
So, as you called yourself in the op, you're a major sony fan, and when the customer asks, which isnbetter, iPhone or Galaxy phone, you let the Sony fan in you try to push a Sony phone down his throat, and when he wasn't interested, because, well, he never asked for a Sony phone, you got pissed and found the customer to be so annoying? Hmm, yeah, the customer was the annoying one, you're right.

Why is it that every single time this expression is used it's an exaggeration?

Seriously.

You call that "pushing a Sony phone down his throat?"


Yes, as a matter of fact, I do. He said it himself, customer asks about two specific models/brands, and instead of offering his opinion on the customers desired phones, he went straight to his favorite brand, as he said of himself, a major sony fan, and when the customer showed no interest in said brand or phone, the seller then became annoyed with the customer, thus creating this thread..... 



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naruball on 24 October 2015
Justagamer said:
naruball said:
Justagamer said:
So, as you called yourself in the op, you're a major sony fan, and when the customer asks, which isnbetter, iPhone or Galaxy phone, you let the Sony fan in you try to push a Sony phone down his throat, and when he wasn't interested, because, well, he never asked for a Sony phone, you got pissed and found the customer to be so annoying? Hmm, yeah, the customer was the annoying one, you're right.

Why is it that every single time this expression is used it's an exaggeration?

Seriously.

You call that "pushing a Sony phone down his throat?"


Yes, as a matter of fact, I do. He said it himself, customer asks about two specific models/brands, and instead of offering his opinion on the customers desired phones, he went straight to his favorite brand, as he said of himself, a major sony fan, and when the customer showed no interest in said brand or phone, the seller then became annoyed with the customer, thus creating this thread..... 

So, just because he's a Sony fan and he simply suggested a Sony phone based on what the customer told him that he was looking for, he somehow "pushed a Sony phone down his throat"? You either don't know what the expression means or you're blowing things way out of proportion.



Justagamer on 24 October 2015
naruball said:
Justagamer said:
naruball said:
Justagamer said:
So, as you called yourself in the op, you're a major sony fan, and when the customer asks, which isnbetter, iPhone or Galaxy phone, you let the Sony fan in you try to push a Sony phone down his throat, and when he wasn't interested, because, well, he never asked for a Sony phone, you got pissed and found the customer to be so annoying? Hmm, yeah, the customer was the annoying one, you're right.

Why is it that every single time this expression is used it's an exaggeration?

Seriously.

You call that "pushing a Sony phone down his throat?"


Yes, as a matter of fact, I do. He said it himself, customer asks about two specific models/brands, and instead of offering his opinion on the customers desired phones, he went straight to his favorite brand, as he said of himself, a major sony fan, and when the customer showed no interest in said brand or phone, the seller then became annoyed with the customer, thus creating this thread..... 

So, just because he's a Sony fan and he simply suggested a Sony phone based on what the customer told him that he was looking for, he somehow "pushed a Sony phone down his throat"? You either don't know what the expression means or you're blowing things way out of proportion.


Or, you're just taking it way too personally. Get over it.



jlmurph2 on 25 October 2015
phinch1 said:

His question really meant what phone is more "popular "

 

Doesn't seem like it. He already knows iPhone and Samsung phones are popular. He just wanted to know which of the two choices had what he was looking for. And the Galaxy S6 active seems like the perfect phone for him.



hershel_layton on 25 October 2015
phinch1 said:
Sorry I should have specified he wanted an s6 or a 6s


Dude, it's not your fault, but I guess he wanted only those options considered.

you did nothing wrong. it was nice of you to go outside of the box, but I guess sometimes customers don't desire that.

 

Keep up the great customer service though. It'll pay off



 

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12/22/2016- Made a bet with Ganoncrotch that the first 6 months of 2017 will be worse than 2016. A poll will be made to determine the winner. Loser has to take a picture of them imitating their profile picture.

phinch1 on 25 October 2015
jlmurph2 said:
phinch1 said:

His question really meant what phone is more "popular "

 

Doesn't seem like it. He already knows iPhone and Samsung phones are popular. He just wanted to know which of the two choices had what he was looking for. And the Galaxy S6 active seems like the perfect phone for him.


It does but unfortunately we don't stock it in fact I'm not entirely sure it's out in the uk yet