|Mr Puggsly said:
Don't know how is the ads for cars in your country, but in mine a lot of them are breaking law, driving unsafely, etc... and have advise to not do the same either on the propaganda or in the manual, do you know that?
Okay... this is more of a debate about functionality versus safety.
All cars are great for being reckless, we see that regularly.
Sony marketed this phone as the under water phone, a feature most phones are not designed for. The marketing tells consumers, "Anyone looking for a phone that works under water, get this phone." The marketing doesn't say "keep out of water!"
Maybe the phone should have been marketed for being more water proof than most phones. That would be a different and less interesting market campaign, but also not misleading.
Do you honestly think that Sony intentionally mislead their customers? Just take some time to consider the evidence:
Exhibit A) They have been replacing phones that got broken by water damage.
Exhibit B) After they updated their page, they haven't aired a commercial showcasing the phones ability to work underwater.
Exhibit C) Multiple owners report that their phones can handle bring used in the same fashion as in the commercials for perfectly fine.
Don't you think it's more likely that their phones just might have been a little less waterproof than they thought, and the result was that Sony had to replace more phones than they considered acceptable, thus they decided to not focus on that in any future commercials, and they updated their support page?
There's a pretty big goddamn difference between intentionally and unintentionally misleading your customers.