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Forums - Sony Discussion - Sony: PS4 failure rate is at horrifying 0.4% (oh the horror !)

Frequency said:
ListerOfSmeg said:
 


Asking for something you are not doing yourself is a bit silly. Its not the biggest launch in history. More Iphones have been sold in less time.

You do not know what the number of failed consoles is.

Sony isnt going to come out and admit anything that makes them look bad unless they have to.

It took them weeks to be honest about the hack.

It took a class action lawsuit for them to admit the PS2 had issues.

Perspective is something maybe you should also get.

We are on a videogames website discussing consoles, this has been the biggest launch for consoles in history, context, get some.

Nobody knows what the true failure rate is, and i never claimed to know, simply that when you are looking at 2 to 3 times the number of consoles shipping then logic would suggest that theres going to be 2 to 3 times as many potentially faulty systems.

No company is going to come forward with an official statement until they are completely aware of the exact extent of the situation, they arent for example going to come forward and say "your accounts and all your information has been comprimised" if theres potential for them to discover days later that infact, only a small portion of information was taken. While it sucks for the end user, at least have the presence of mind to ask yourself WHY they took so long.

Again, a company, ANY company, are going to do their best to downplay or sidestep any issue that can negatively impact their business, this is not something exclusively limited to Sony, but more to the point, entirely not even related to the topic at hand, so why you brought it up is unknown to me.

I clearly have plenty of perspective, and my initial comment about keeping perspective as to the increased potential for reported failures is based on solid and sound probability, try harder dude, try harder.

Don't get me wrong, I get it, I really do, positive Sony news can be hard to swallow for some.


Fun fact. Sony involved the FBI immediatly after finding out their network was compromised. I'm sure they were instructed not to divulge information during the investigation... but lets ignore that



Around the Network
DonFerrari said:
JazzB1987 said:
Pjams said:
Regardless, the only thing that you need pay attention to is if Amazon stops sales on PS4. My Brother works at Target, his friends work at Bestbuy. Guess how many returns they have received after over 500+ units sold?

0

My friends uncles grandmas nephews best friends fiance  is working at best buy and they sold 1000 PS4s and guess how many returned their console  OVER9000.

Btw you do know that people are not forced to return a console within the first 3 days or so? + people buy christmas presents and some PS4s are not even opened yet. + a ton of them are on ebay right now and thats why noone knows if they are broken or not.
So your 0 means absolutely nothing at all.  Time will tell not some random guy at a random shop.



back on topic.

1200 Amazon reviews and 400+ with broken consoles... that is quite worrying. It was enough for amazon to stop selling them.

Also  reported does not mean = existing  just reported. When I buy something like a console I usually know how it works that pressing some buttons for a few seconds  resets video settings etc. I can also read the manual and if its not working I just send it back and get a new one. Why call the some incompetent manufacturer service hotline with people that have less of an idea whats going on than i do?

btw
Sony always knows how to twiste or at least hide things. 
Shipped VS sold.
Footage directly captured from PS3 VS running in realtime on PS3.
(It can still be a UBERMEGAHYPERULTRA settings with 99AA downsampled from 8k and converted into the finest Bluray quality possible and then just run via the internal bluray player. It does not mean that its PS3 graphics)
And the reported stuff.
BONUS: We HAVE to make you pay for online because its to expensive for us (well then let the gamers host their own servers on their consoles and let friends join for free.  Keep the paying shit for people that care about competitions etc.)

its all damage control.


Clearly 0 means 0 even if annedoctal...

And 400 DOA on Amazon 100k sells would mean 0.4% so it's still inside Shu figures... so please go complain about a HW you won't buy elsewhere.


That takes in a false assumption that everyone who has a DOA or just bricked PS4 in general gives a poor review.  It isn't 400 out of 100k.  It's 400 out of 1200.  People are more likely to give a bad review if this happens, but not at a 100% rate.  Just as people do not give a 5/5 star review at a 100% rate.  Obviously the failure rate must be very high for Amazon to take action.  Not 0.4%.  But it also isn't 30% or whatever other people are saying either.  Amazon's rate though is clearly higher than elsewhere and they have one of if not the largest amount shipped to them by Sony (Maybe Walmart has more?  Not sure though).  Either way, we won't know for a while.  And I doubt Sony will ever report the numbers.  More likely a source at Amazon reports what they have been seeing on their end.



BOOM!  FACE KICK!

Frequency said:
ListerOfSmeg said:
Frequency said:
Failure rates are actually normal, its just we are not used to a launch of this scale, obviously if you are shipping twice to three times the number of the biggest launches of the past, then the standard failure rates are going to cause twice to three times as many dead consoles being reported.

Perspective people, keep it.


Asking for something you are not doing yourself is a bit silly. Its not the biggest launch in history. More Iphones have been sold in less time.

You do not know what the number of failed consoles is.

Sony isnt going to come out and admit anything that makes them look bad unless they have to.

It took them weeks to be honest about the hack.

It took a class action lawsuit for them to admit the PS2 had issues.

Perspective is something maybe you should also get.

We are on a videogames website discussing consoles, this has been the biggest launch for consoles in history, context, get some.

Nobody knows what the true failure rate is, and i never claimed to know, simply that when you are looking at 2 to 3 times the number of consoles shipping then logic would suggest that theres going to be 2 to 3 times as many potentially faulty systems.

No company is going to come forward with an official statement until they are completely aware of the exact extent of the situation, they arent for example going to come forward and say "your accounts and all your information has been comprimised" if theres potential for them to discover days later that infact, only a small portion of information was taken. While it sucks for the end user, at least have the presence of mind to ask yourself WHY they took so long.

Again, a company, ANY company, are going to do their best to downplay or sidestep any issue that can negatively impact their business, this is not something exclusively limited to Sony, but more to the point, entirely not even related to the topic at hand, so why you brought it up is unknown to me.

I clearly have plenty of perspective, and my initial comment about keeping perspective as to the increased potential for reported failures is based on solid and sound probability, try harder dude, try harder.

Don't get me wrong, I get it, I really do, positive Sony news can be hard to swallow for some.

Wow someone got upset by the truth and wants to a jerk about it....

"We are on a videogames website discussing consoles, this has been the biggest launch for consoles in history, context, get some."
Pointless dribble just to throw an insult. Childish to say the least. Do you really think I don't know where I am or how I got here? LOL.

"Nobody knows what the true failure rate is, and i never claimed to know"

Really now? I guess you have some memory issues cause you just claimed this in your post

"Failure rates are actually normal"

 

So if we dont know them, how can you claim they are normal? 

 

Would love to discuss this but it would be like talking about PCs with a caveman. All you seem to be able to do is blindly defend while trying to belittle people for not being as easy to persuade as you are.

What I get from your post is you will do anything or say anything to defend them even if it defies common sense to do so. Yes Sony was only thinking of their consumers when they hid the hack. I am sure they were also thinking of consumers when they charged them 150 to fix the inferior drives they put in the PS2 as well.

I wonder what you are going to backtrack on next. You're already claiming you dont know the failure rate after proclaiming to know them.

You are saying Sony knows the failure rate, yet in your next response say things like that take weeks to figure out in relation to the hack. Which is it again? Take some time to think it over and maybe stick to one story then post it. Try not to come off as a jerk and I wont point out all your weak flaws next time. Kbye thanks for playing

Moderated,

-Mr Khan



ListerOfSmeg said:
Frequency said:
ListerOfSmeg said:
Frequency said:
Failure rates are actually normal, its just we are not used to a launch of this scale, obviously if you are shipping twice to three times the number of the biggest launches of the past, then the standard failure rates are going to cause twice to three times as many dead consoles being reported.

Perspective people, keep it.


Asking for something you are not doing yourself is a bit silly. Its not the biggest launch in history. More Iphones have been sold in less time.

You do not know what the number of failed consoles is.

Sony isnt going to come out and admit anything that makes them look bad unless they have to.

It took them weeks to be honest about the hack.

It took a class action lawsuit for them to admit the PS2 had issues.

Perspective is something maybe you should also get.

We are on a videogames website discussing consoles, this has been the biggest launch for consoles in history, context, get some.

Nobody knows what the true failure rate is, and i never claimed to know, simply that when you are looking at 2 to 3 times the number of consoles shipping then logic would suggest that theres going to be 2 to 3 times as many potentially faulty systems.

No company is going to come forward with an official statement until they are completely aware of the exact extent of the situation, they arent for example going to come forward and say "your accounts and all your information has been comprimised" if theres potential for them to discover days later that infact, only a small portion of information was taken. While it sucks for the end user, at least have the presence of mind to ask yourself WHY they took so long.

Again, a company, ANY company, are going to do their best to downplay or sidestep any issue that can negatively impact their business, this is not something exclusively limited to Sony, but more to the point, entirely not even related to the topic at hand, so why you brought it up is unknown to me.

I clearly have plenty of perspective, and my initial comment about keeping perspective as to the increased potential for reported failures is based on solid and sound probability, try harder dude, try harder.

Don't get me wrong, I get it, I really do, positive Sony news can be hard to swallow for some.

Wow someone got upset by the truth and wants to a jerk about it....

"We are on a videogames website discussing consoles, this has been the biggest launch for consoles in history, context, get some."
Pointless dribble just to throw an insult. Childish to say the least. Do you really think I don't know where I am or how I got here? LOL.

"Nobody knows what the true failure rate is, and i never claimed to know"

Really now? I guess you have some memory issues cause you just claimed this in your post

"Failure rates are actually normal"

 

So if we dont know them, how can you claim they are normal? 

 

Would love to discuss this but it would be like talking about PCs with a caveman. All you seem to be able to do is blindly defend while trying to belittle people for not being as easy to persuade as you are.

What I get from your post is you will do anything or say anything to defend them even if it defies common sense to do so. Yes Sony was only thinking of their consumers when they hid the hack. I am sure they were also thinking of consumers when they charged them 150 to fix the inferior drives they put in the PS2 as well.

I wonder what you are going to backtrack on next. You're already claiming you dont know the failure rate after proclaiming to know them.

You are saying Sony knows the failure rate, yet in your next response say things like that take weeks to figure out in relation to the hack. Which is it again? Take some time to think it over and maybe stick to one story then post it. Try not to come off as a jerk and I wont point out all your weak flaws next time. Kbye thanks for playing

Why are you calling him a jerk? You can argue without getting offensive you know!?



Jexy said:
DonFerrari said:
JazzB1987 said:
Pjams said:
Regardless, the only thing that you need pay attention to is if Amazon stops sales on PS4. My Brother works at Target, his friends work at Bestbuy. Guess how many returns they have received after over 500+ units sold?

0

My friends uncles grandmas nephews best friends fiance  is working at best buy and they sold 1000 PS4s and guess how many returned their console  OVER9000.

Btw you do know that people are not forced to return a console within the first 3 days or so? + people buy christmas presents and some PS4s are not even opened yet. + a ton of them are on ebay right now and thats why noone knows if they are broken or not.
So your 0 means absolutely nothing at all.  Time will tell not some random guy at a random shop.



back on topic.

1200 Amazon reviews and 400+ with broken consoles... that is quite worrying. It was enough for amazon to stop selling them.

Also  reported does not mean = existing  just reported. When I buy something like a console I usually know how it works that pressing some buttons for a few seconds  resets video settings etc. I can also read the manual and if its not working I just send it back and get a new one. Why call the some incompetent manufacturer service hotline with people that have less of an idea whats going on than i do?

btw
Sony always knows how to twiste or at least hide things. 
Shipped VS sold.
Footage directly captured from PS3 VS running in realtime on PS3.
(It can still be a UBERMEGAHYPERULTRA settings with 99AA downsampled from 8k and converted into the finest Bluray quality possible and then just run via the internal bluray player. It does not mean that its PS3 graphics)
And the reported stuff.
BONUS: We HAVE to make you pay for online because its to expensive for us (well then let the gamers host their own servers on their consoles and let friends join for free.  Keep the paying shit for people that care about competitions etc.)

its all damage control.


Clearly 0 means 0 even if annedoctal...

And 400 DOA on Amazon 100k sells would mean 0.4% so it's still inside Shu figures... so please go complain about a HW you won't buy elsewhere.


That takes in a false assumption that everyone who has a DOA or just bricked PS4 in general gives a poor review.  It isn't 400 out of 100k.  It's 400 out of 1200.  People are more likely to give a bad review if this happens, but not at a 100% rate.  Just as people do not give a 5/5 star review at a 100% rate.  Obviously the failure rate must be very high for Amazon to take action.  Not 0.4%.  But it also isn't 30% or whatever other people are saying either.  Amazon's rate though is clearly higher than elsewhere and they have one of if not the largest amount shipped to them by Sony (Maybe Walmart has more?  Not sure though).  Either way, we won't know for a while.  And I doubt Sony will ever report the numbers.  More likely a source at Amazon reports what they have been seeing on their end.

It makes you wonder if they may have been partly to blame, be it from shoddy delivery practices, or storage conditions in the warehouse.

That said though, amazon reviews are no real indicator of anything as nobody actually has solid numbers on how many were actually sold through amazon.



Around the Network
Max King of the Wild said:
Frequency said:
ListerOfSmeg said:
 


Asking for something you are not doing yourself is a bit silly. Its not the biggest launch in history. More Iphones have been sold in less time.

You do not know what the number of failed consoles is.

Sony isnt going to come out and admit anything that makes them look bad unless they have to.

It took them weeks to be honest about the hack.

It took a class action lawsuit for them to admit the PS2 had issues.

Perspective is something maybe you should also get.

We are on a videogames website discussing consoles, this has been the biggest launch for consoles in history, context, get some.

Nobody knows what the true failure rate is, and i never claimed to know, simply that when you are looking at 2 to 3 times the number of consoles shipping then logic would suggest that theres going to be 2 to 3 times as many potentially faulty systems.

No company is going to come forward with an official statement until they are completely aware of the exact extent of the situation, they arent for example going to come forward and say "your accounts and all your information has been comprimised" if theres potential for them to discover days later that infact, only a small portion of information was taken. While it sucks for the end user, at least have the presence of mind to ask yourself WHY they took so long.

Again, a company, ANY company, are going to do their best to downplay or sidestep any issue that can negatively impact their business, this is not something exclusively limited to Sony, but more to the point, entirely not even related to the topic at hand, so why you brought it up is unknown to me.

I clearly have plenty of perspective, and my initial comment about keeping perspective as to the increased potential for reported failures is based on solid and sound probability, try harder dude, try harder.

Don't get me wrong, I get it, I really do, positive Sony news can be hard to swallow for some.


Fun fact. Sony involved the FBI immediatly after finding out their network was compromised. I'm sure they were instructed not to divulge information during the investigation... but lets ignore that


Yes clearly the FBI told them to withold vital information from consumers in order to investigate something that would in no way be impacted by that knowledge getting out....LOL Please dont comment again. Not only are your responses just silly but they lack knowledge on the subject and just come off as laughable.

Hey Sony, its the FBI. do not tell these people their CC information could have been stolen. we would rather spend the next 5 years tracking down a ton of CC theft cause you know thats how we work. Forget the law, we make our own rules...

 

Yes that totally happened. How could anyone be so silly as to think otherwise.lol

Its going to be one of those #Dealwithit moments for you.



Frequency said:
Jexy said:


That takes in a false assumption that everyone who has a DOA or just bricked PS4 in general gives a poor review.  It isn't 400 out of 100k.  It's 400 out of 1200.  People are more likely to give a bad review if this happens, but not at a 100% rate.  Just as people do not give a 5/5 star review at a 100% rate.  Obviously the failure rate must be very high for Amazon to take action.  Not 0.4%.  But it also isn't 30% or whatever other people are saying either.  Amazon's rate though is clearly higher than elsewhere and they have one of if not the largest amount shipped to them by Sony (Maybe Walmart has more?  Not sure though).  Either way, we won't know for a while.  And I doubt Sony will ever report the numbers.  More likely a source at Amazon reports what they have been seeing on their end.

It makes you wonder if they may have been partly to blame, be it from shoddy delivery practices, or storage conditions in the warehouse.

That said though, amazon reviews are no real indicator of anything as nobody actually has solid numbers on how many were actually sold through amazon.

I doubt it.  Amazon shipping is pretty solid across the board, and they wouldn't let something like this big launch give them bad press if they could avoid it.  Plus they've been shipping PS3s and 360s forever with no issue along with everything else in the world they ship.  It's not like they are putting the systems in the boxes themselves, Sony already packs it for them.  More likely just whatever batch they got was not a good batch.  But you're right.  Even though most of the bad reviews were from actual people who did purchase the item, it doesn't matter at this point.  All I know is that it certainly isn't a 30% failure rate and it certainly isn't a 0.4% failure rate.  And the real rate is probably closer to the single digits when you include everywhere else.  Obviously there are tons of true stories from them being DOA or bricking with updates or other stuff not working when bought from other retail outlets, but those do seem rare at this point and I'm sure the XB1 will have the same issues.  Whether it has an issue like this Amazon one or not, well, they better hope they don't. 



BOOM!  FACE KICK!

ListerOfSmeg said:
Frequency said:
ListerOfSmeg said:
Frequency said:
Failure rates are actually normal, its just we are not used to a launch of this scale, obviously if you are shipping twice to three times the number of the biggest launches of the past, then the standard failure rates are going to cause twice to three times as many dead consoles being reported.

Perspective people, keep it.


Asking for something you are not doing yourself is a bit silly. Its not the biggest launch in history. More Iphones have been sold in less time.

You do not know what the number of failed consoles is.

Sony isnt going to come out and admit anything that makes them look bad unless they have to.

It took them weeks to be honest about the hack.

It took a class action lawsuit for them to admit the PS2 had issues.

Perspective is something maybe you should also get.

We are on a videogames website discussing consoles, this has been the biggest launch for consoles in history, context, get some.

Nobody knows what the true failure rate is, and i never claimed to know, simply that when you are looking at 2 to 3 times the number of consoles shipping then logic would suggest that theres going to be 2 to 3 times as many potentially faulty systems.

No company is going to come forward with an official statement until they are completely aware of the exact extent of the situation, they arent for example going to come forward and say "your accounts and all your information has been comprimised" if theres potential for them to discover days later that infact, only a small portion of information was taken. While it sucks for the end user, at least have the presence of mind to ask yourself WHY they took so long.

Again, a company, ANY company, are going to do their best to downplay or sidestep any issue that can negatively impact their business, this is not something exclusively limited to Sony, but more to the point, entirely not even related to the topic at hand, so why you brought it up is unknown to me.

I clearly have plenty of perspective, and my initial comment about keeping perspective as to the increased potential for reported failures is based on solid and sound probability, try harder dude, try harder.

Don't get me wrong, I get it, I really do, positive Sony news can be hard to swallow for some.

Wow someone got upset by the truth and wants to a jerk about it....

"We are on a videogames website discussing consoles, this has been the biggest launch for consoles in history, context, get some."
Pointless dribble just to throw an insult. Childish to say the least. Do you really think I don't know where I am or how I got here? LOL.

"Nobody knows what the true failure rate is, and i never claimed to know"

Really now? I guess you have some memory issues cause you just claimed this in your post

"Failure rates are actually normal"

 

So if we dont know them, how can you claim they are normal? 

 

Would love to discuss this but it would be like talking about PCs with a caveman. All you seem to be able to do is blindly defend while trying to belittle people for not being as easy to persuade as you are.

What I get from your post is you will do anything or say anything to defend them even if it defies common sense to do so. Yes Sony was only thinking of their consumers when they hid the hack. I am sure they were also thinking of consumers when they charged them 150 to fix the inferior drives they put in the PS2 as well.

I wonder what you are going to backtrack on next. You're already claiming you dont know the failure rate after proclaiming to know them.

You are saying Sony knows the failure rate, yet in your next response say things like that take weeks to figure out in relation to the hack. Which is it again? Take some time to think it over and maybe stick to one story then post it. Try not to come off as a jerk and I wont point out all your weak flaws next time. Kbye thanks for playing

Failure rates are normal, calculating units shipped with low and high estimates based on frequency of reports or proportional statistics gives you any value between 0.5% and 8%, these are in keeping with general purpose home electronics EFR figures.
We do not know the EXACT failure rate, but that does not mean we are unable to make rough estimates based on the information we do have, but I digress we are on VGchartz, where exact sales figures are not precisely known yet the numbers are still given.

I never claimed Sony knows exact failure rates.

What does the topic of failure rate have to do with investigating the extent of a network breach? Could you be clutching at any more straws?

The biggest golden nugget of your post is to call what i said "pointless dribble just to throw an insult", then you go on to make the following comments of your own.



ListerOfSmeg said:


Yes clearly the FBI told them to withold vital information from consumers in order to investigate something that would in no way be impacted by that knowledge getting out....LOL Please dont comment again. Not only are your responses just silly but they lack knowledge on the subject and just come off as laughable.

Hey Sony, its the FBI. do not tell these people their CC information could have been stolen. we would rather spend the next 5 years tracking down a ton of CC theft cause you know thats how we work. Forget the law, we make our own rules...

 

Yes that totally happened. How could anyone be so silly as to think otherwise.lol

Its going to be one of those #Dealwithit moments for you.

Wowzers. You are hilarious. So the FBI is involved almost immediatly and you think they had no input on when or what information Sony released during their investigation. LOL okay buddy.



Frequency said:
ListerOfSmeg said:
Frequency said:
ListerOfSmeg said:
Frequency said:
Failure rates are actually normal, its just we are not used to a launch of this scale, obviously if you are shipping twice to three times the number of the biggest launches of the past, then the standard failure rates are going to cause twice to three times as many dead consoles being reported.

Perspective people, keep it.


Asking for something you are not doing yourself is a bit silly. Its not the biggest launch in history. More Iphones have been sold in less time.

You do not know what the number of failed consoles is.

Sony isnt going to come out and admit anything that makes them look bad unless they have to.

It took them weeks to be honest about the hack.

It took a class action lawsuit for them to admit the PS2 had issues.

Perspective is something maybe you should also get.

We are on a videogames website discussing consoles, this has been the biggest launch for consoles in history, context, get some.

Nobody knows what the true failure rate is, and i never claimed to know, simply that when you are looking at 2 to 3 times the number of consoles shipping then logic would suggest that theres going to be 2 to 3 times as many potentially faulty systems.

No company is going to come forward with an official statement until they are completely aware of the exact extent of the situation, they arent for example going to come forward and say "your accounts and all your information has been comprimised" if theres potential for them to discover days later that infact, only a small portion of information was taken. While it sucks for the end user, at least have the presence of mind to ask yourself WHY they took so long.

Again, a company, ANY company, are going to do their best to downplay or sidestep any issue that can negatively impact their business, this is not something exclusively limited to Sony, but more to the point, entirely not even related to the topic at hand, so why you brought it up is unknown to me.

I clearly have plenty of perspective, and my initial comment about keeping perspective as to the increased potential for reported failures is based on solid and sound probability, try harder dude, try harder.

Don't get me wrong, I get it, I really do, positive Sony news can be hard to swallow for some.

Wow someone got upset by the truth and wants to a jerk about it....

"We are on a videogames website discussing consoles, this has been the biggest launch for consoles in history, context, get some."
Pointless dribble just to throw an insult. Childish to say the least. Do you really think I don't know where I am or how I got here? LOL.

"Nobody knows what the true failure rate is, and i never claimed to know"

Really now? I guess you have some memory issues cause you just claimed this in your post

"Failure rates are actually normal"

 

So if we dont know them, how can you claim they are normal? 

 

Would love to discuss this but it would be like talking about PCs with a caveman. All you seem to be able to do is blindly defend while trying to belittle people for not being as easy to persuade as you are.

What I get from your post is you will do anything or say anything to defend them even if it defies common sense to do so. Yes Sony was only thinking of their consumers when they hid the hack. I am sure they were also thinking of consumers when they charged them 150 to fix the inferior drives they put in the PS2 as well.

I wonder what you are going to backtrack on next. You're already claiming you dont know the failure rate after proclaiming to know them.

You are saying Sony knows the failure rate, yet in your next response say things like that take weeks to figure out in relation to the hack. Which is it again? Take some time to think it over and maybe stick to one story then post it. Try not to come off as a jerk and I wont point out all your weak flaws next time. Kbye thanks for playing

Failure rates are normal, calculating units shipped with low and high estimates based on frequency of reports or proportional statistics gives you any value between 0.5% and 8%, these are in keeping with general purpose home electronics EFR figures.
We do not know the EXACT failure rate, but that does not mean we are unable to make rough estimates based on the information we do have, but I digress we are on VGchartz, where exact sales figures are not precisely known yet the numbers are still given.

I never claimed Sony knows exact failure rates.

What does the topic of failure rate have to do with investigating the extent of a network breach? Could you be clutching at any more straws?

The biggest golden nugget of your post is to call what i said "pointless dribble just to throw an insult", then you go on to make the following comments of your own.


Check your wall.