It's terrbile. Buying a laptop with W8 was the worst decision I've ever made. It's so bad that I will not buy any microsoft console or any other product ever again.
Excessive much? Sounds like buyer failing to do research first. And failing to do research after purchase, considering there are options to make Windows 8 work just like Windows 7.
But if you were buying a traditional laptop with no touch screen, I'd recommend you stick with Windows 7. Windows 8 works best with touch, just like WIndows Phone 8 and the Xbox One interface (kinect).