"...a company that’s so drunk on its own Kool-Aid, they aren’t listening to outside criticism or commentary any longer."

Accurate description of what happened to Microsoft. Sony went through a similar phase with the PS3 and ended up regretting it. Now it's Microsoft's turn and I don't know if they will ever be able to turn it around.

I cannot believe he got baited into saying this, surely this is taken out of context... he CANNOT have used that as a rebuttal.

Who is?  The most offensive comment came from a Sony fan and not a Microsoft "defender".

Using a emotive subject such as the military to push some petty agenda (like you're doing) regarding a games console is the lowest of the low and beyhond disgusting.