There's this anti-Microsoft frenzy on the gaming forums at the moment. They've latched onto a couple of words from interviews about no used games and DRM, and blown them up into game-ending reasons not to buy a console.
As we know from last few years, GAMES and PRICE sell consoles. They are the only factors that truly matter and can lift sales. Wii, Vita, PS3, 3DS all illustrate this in different ways through their sales history. Multimedia functions never helped a console take off. We can run this argument in reverse: non-game factors never sunk a console either. RROD didn't really stop people buying 360s. Neither did ads on the home screen. It still had the games they wanted at a price they were willing to pay.
The DRM and used games issues, while bad and anti-consumer and all that, are the pet issues of a very small group. They won't filter out to general dissatisfaction in most Xbox customers. Most potential customers couldn't even name the next Xbox console right now, we're just too early in the cycle. If the games and price are right, the console will sell. It may take until the price halves and 3 big games come out to start selling. But don't blame that delay on the current reasons.
They just aren't make-or-break issues. They're not on their own evidence that the Xbox One will lose or that the competition will win. No matter how strong the echo chambers are making the hate seem or how hard you wish it was true.