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Forums - Sales Discussion - The real reason why the Xbox 360 won't die

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Below is an article written by video game journalist Owen Good from Kotaku. Please read it before commenting. 

 

http://kotaku.com/5949482/crazy-expectations-of-a-console-that-didnt-deserve-its-third-chance-to-fail

If you never saw Crazy People, a 1990 film starring Dudley Moore, I highly recommend it. Basically, an advertising agency is taken over by the insane, who decide that honesty—the anathema of marketing—is now the best policy. Volvos are sold as "boxy, but they're good." Another stunt offers "a free plant for fat slobs." And a poster featuring an attractive couple frolicking on the beach invites the viewer to "Come in the Bahamas."


The kicker to the whole movie is a brilliant fake ad for Sony (above), in which a smug Japanese man declares that their products are better because shorter Asian engineers are closer to the circuitry, while "caucasians are just too damn tall." Twenty-two years and three Xbox 360 failures later, I'm thinking maybe that movie was on to something.

This isn't an epiphany, though the straight up failure of my Xbox 360's disc drive this week—in the middle of a review, and on the same day I wrote a check for a $350 plumbing failure—certainly makes it into an I've-had-all-I-can-stand moment. The fact it happened on the console's third design is infuriating. Its drive still squawked like a turkey call on the first day of the season. The fan ran constantly, even if you were just charging up a controller while the rest of the unit was offline. If you played Skyrim without installing it to the hard drive, God, the thing sounded like a Husqvarna carving through a fallen maple, even with noise-cancelling headphones on. This is to say nothing of problems with the 360's temperamental wireless—and even wired—connectivity. I frequently started my 360 and watched it struggle to find the router, while my PlayStation 3, sitting inches away, connected to PSN with no trouble.

That probably pissed me off the most, because whenever your 360 can't find the wireless access point, you have to pretend to test the connection. It's not only that the process means signing out your user profile (what the hell does that matter?) it's that the whole thing puts on this air of "testing," like having a fucking wireless router right next to the unit is some experimental setup that may be outside of the tolerances of this machine designed by caucasians in Redmond who were just too damn tall to see what they were making. It drove me insane to play UFC Undisputed and be told my "NAT was set to strict." I don't know what the hell that is, and I consider myself an intelligent man. I do know it's an advanced networking issue you shouldnever encounter on a piece of plug-and-play consumer hardware.

All of this leaves aside completely gratuitious design choices, which I have raged against before, like the stupid goddamn trap door that means you can't plug in a USB device on the fourth try, much less the second or third, or the capacitive power and eject buttons. I'm sure these features won some asshole a prestigious design award. Here's the thing about those buttons and that door, though: Their design communicates a solid-state product. No moving parts. And yet when you need to load a disc, GA-WHOOOMPH, here comes the drive tray from 1990.

And that is the thing that crapped out on me this week, requiring a tremendous willpower to not hoist the whole unit by the tray like a horseshoe, and fling it into the laundry room.

Psychologists say you hate most that which you see, deep down, in yourself. It's true with the Xbox 360, and not just because it is sold by an American company and is the dominant console in my home country especially in online multiplayer. I'm angry because, no matter how much I stomp my feet and righteously declare how unacceptable these failures are, and how shameful this console's history is, I enable its crappiness by rushing right out to get a replacement when the thing breaks, even when a PS3—loading times and firmware updates notwithstanding—is humming along without any problem on an adjacent shelf.

My only defense is that I need the Xbox 360 for my job. Forza Horizon is my review, when it releases in two weeks, and that game, of course, is not releasing on any platform other than the 360. That's my excuse. What's yours? And that's not to suggest there is no good excuse. Microsoft did a fantastic job making this machine seem to be indispensable despite unreliability that, in the early days, was calculated to be as high as one out of four units failing.

Console exclusives, or timed exclusives, have a lot to do with it, but so does Sony missing the boat on pricing throughout this generation, on online multiplayer and social features, areas in which the 360 has led unequivocally in North America.

Still, as much as there's the Yellow Light of Death, nowhere near the failure rate of the Red Ring, or the fact you can't install Linux on a PS3—that thing works. It doesn't groan, wheeze or require a big stupid power brick that, if grasped, would leave you screaming like that Nazi grabbing the red-hot amulet in Raiders of the Lost Ark. It's made by a company that has made consumer electronics hardware for decades. Not the one that brought you Clippy.

As angry as I am that Microsoft turned out such terrible workmanship throughout all makes of this console, now approaching the end of its life cycle, I am even more furious that I have accepted it by continuing to pay for the product. I'm furious that, instead of trying to get it fixed, or calling Xbox Live customer support to get my money's worth in a nasty telephone rant, I just accept that I have to buy a new one. (Which is still true, the thing is out of its warranty.) This is the third Xbox 360 to fail on me since 2007, and anecdotally, that places me at the low end of the spectrum.

The code name for the 360's successor is "Durango." The popular label is "Xbox 720." I don't care what Microsoft wants to call it, that godddamn thing better be built like a fucking tank. No capacitive buttons. No USB trap door. No pissant WiFi. No disc drive that sounds like the fiddle solo in "The Devil Went Down to Georgia." No hot brick.

I can blame Microsoft if that new console fails the first time. I can only blame myself if it fails a second.

 

 



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You might want to also look at this. Dont look at the article, look at the comments.

http://attackofthefanboy.com/news/halo-4-developer-claims-tapped-additional-xbox-360-power/



Yay!!!

Wh1pL4shL1ve_007 said:
You might want to also look at this. Dont look at the article, look at the comments.

http://attackofthefanboy.com/news/halo-4-developer-claims-tapped-additional-xbox-360-power/


Looks like someone copy and pasted that Kotaku article on in the comment section. Is that what you wanted me to see?



I'm pretty sure that most people that still have a fat 360 hate it also so I don't see nothing wrong with the article for the most part except he was pretty dumb for not taking advantage of the warranty changes are he would have received a brand new unit if one of his earlier 360's had a massive failure.



Yeah and I'm sure he'll hate Forza or any other xbox game he reviews just as much.



 WII Code: 1732 3363 1704 6441

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I always thought websites like Kotaku supplied its reviewers with consoles.



kowenicki said:
So from this I can gather that the guy is very, VERY stupid and that he is a fanboy who likes to lie a little.

What was I supposed to glean?


Its seems like he likes to strech the truth a little that being said he is very dumb for not using the warranty on his 360's. 



My phat 360 (2nd replacement) better not die now. Only 2 more weeks for Forza Horizon.
Although if history repeats itself, my first one died on Forza 2 :/



What the hell kind of thread title is that?



so with all the problems he had from start with the console which broke now, why didn't he send it to microsoft as long as he had warranty? i don't believe we will still have so many not so smart people owning such a console right now so no, the 360 won't sell the next years because of problems like that (if you wanted to say that with your title)