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Why i dont like Valve after today rant >:(

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UnknownFact said:
Disregarding the fact that you may have gotten your own account blocked, yeah try to cancel it...

What makes you say that??



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A friend of mine reported a similar situation with another game on sale - his transaction was blocked because he was buying games in two different countries and his login IPs raised suspicions (he travels). He contacted Steam support, they replied in 24 hours (!) but by then the sale was over. They still applied the sale price towards the purchase.

As long as you explain yourself in a calm and collected manner (don't rant!), you should be fine.



Kresnik said:
Steam support has been dreadful in my experience. They took 3 weeks to reply to an issue I had with TF2. The system they have just doesn't work, in my opinion.

I can say all I want about Blizzard being a shell of their former selves these days, but any issue I had with WoW was usually solved within the hour by them, or at the very least the next day.

Two words: Patch 1.5



This is totally unrelated to your problem sorry, but I just bought my first game of steam and its not showing up it my library and when I click install game it's scanning for steam licence updates is this normal?



-Newcloud- said:
This is totally unrelated to your problem sorry, but I just bought my first game of steam and its not showing up it my library and when I click install game it's scanning for steam licence updates is this normal?

Sorry man im not sure if i ever had that problem.

And its now been 3 Days and i still dont have a reply. Could valve have the best customer survice ever??.



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Damnit Valve customer support really does suck head. 4 days now and still nothing at all. i really hope that when this gets fixed that i never have to deal with them again. IMO they should be sued if that is possible and made have a proper contact number.
oh yeah i also sent gabe a msg on twitter telling him to higher more staff as waiting 4 days for a reply to such a problem shouldnt take no where near that long to fix. yes i know he will ignore it but still xD.