Seihyouken said:
Well when people such as yourself go around blowing things out of proportion suggesting that it's possible identity theft could be a direct result of the intrusion it's no surprise that people freak out. A name, address, and telephone number don't make an identity. That's facebook biography crap. The only danger people are of having their identities stolen are if they are phished through their mail/phone and tricked into supplying their entire social security number. Needless to say anybody stupid enough to fall for that has no right holding Sony liable. The much more real worry, though equally unlikely problem, is credit card fraud. There's nothing to suggest that the encripted credit card and debit card numbers supplied to Sony had been compromised though Sony can't acertain for certain that they hadn't. Basically there is a 50% chance that not a single person's credit card number was stolen and based on the fact that there don't appear to be a string of reports suggesting that they were, I'm betting they weren't compromised. It's crazy how people are making a mountain out of a anthill. Comparing this to the losses Microsoft incurred from the RRoD defect is also silly. That problem cost Microsoft over a billion dollars. Even with the lost revenue from the week without PSN, this situation almost certainly won't cost Sony even a tenth of that. |
Ok, I'm just going to say this one thing and then I'll leave you be: minimizing the potential of this breach of customer information is a sign that you value Sony's reputation more than customers. Your other posts also show that you are a strong Sony loyalist. The reality that you cannot step away from that persona and recognize the reality of how dangerous this situation COULD end up being devalues any argument that you put forth.
Just like RRoD, who cares how it affects Microsoft or Sony. They're multibillion dollar corporations that can take care of themselves. I'm talking about how it affects CUSTOMERS, who are completely innocent victims, ESPECIALLY in this case. As someone that knows multiple people that have been affected seriously by credit card information being stolen, it ain't pretty. Most importantly, as relating to the subject of this thread, it sure is a lot worse than having to replace a console ...
