With PlayStation Network down from an illegal intrusion, Sony is currently working night and day to rebuild the PlayStation Network. Meanwhile, impatient gamers have been without online gaming for a week. Yesterday, a PlayStation Store update was missed. So is Sony doing something to compensate gamers? Possibly.

Asked if Sony would provide a price drop, free PlayStation Plus trial, alternative payment methods, ability to change a PlayStation Network ID, or a few of PlayStation Network’s most oft-demanded features in lieu of the outage, Sony Computer Entertainment responded on Engadget (take note of answer #5):

First we apologize for the lack of communication regarding the current situation which may have affected our registered users on the PlayStation Network & Qriocity services. We expect to provide more updates on the outrage and current status of the network development. I cannot say much regarding specifics on the matter but for your question:

1) There are no plans for a price drop on PlayStation products (i.e. PS2, PS3 and PSP hardware)
2) I will look into this as PlayStation®Plus has been growing in the interest of users.
3) We are currently looking into this as we rebuild the network.
4) This feature is available but not in all regions as of yet. It was expected to be updated in European regions in the following weeks with a North American release to follow shortly after.
5) As we are rebuilding the network, we are taking into consideration in implementing features such as cross game chat and in-game video chat to name a few. I cannot confirm any new features at this time but expect a massive update when the network is restored.

Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We’re working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.

oh man now i can't wait for it come back even more lol

In game video chat? That is new. 

so I can see yo face when I stab yo face! KZ3 style!

LOL

and I hope they do these things :) would be pretty awesome

I'm not sure how it would work though. Splitscreen? Or would it be brought up with the ps button?

I can see the compensation of PSN plus users happening but no way cross game chat will come to PSN. We've heard this kind of shit many times before about PSN getting cross chat and in the end PSN won't get it.

I'm not going to hold my breath

I hope this is true,but I'm going to take it with a grain of salt.

Cross Game chat, about damn time.

In game video chat? Please no. At least not for multiplayer games. That would be a huge drain on bandwidth and cause even more lag.