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Forums - Microsoft Discussion - Just bought a Xbox 360 Slim and im very surprise by...

Barozi on 03 August 2010
Icyedge said:
Barozi said:
Sweep said:
Icyedge said:
libellule said:

 

I really wonder how many people have purchased "2nd 360" (slim or not) just because the first one has broken

 

whatever, a sale is sale ...

I guess a lot of people... I have a friends who have purchase 4 since the release. Myself its the second one. I played like 12 games on Xbox since released and its already broken lol. Anyway, this thread wasnt meant to talk about that. It was a heads up to the new system. Im very impressed by it!

And this is why I fail in understanding consumer practices. I can accept rebuying one console because it failed and unfortunately you got a bad model but come on, 4 purchases and still be confident with the maker...

Don't even know how this is possible.

at least 3 of them were still under warranty

2 in the first 3 years, no warranty whatsoever. The 3rd one was purchase with 3 years warranty (he had to pay for the warranty by that time) and had to be exchange also, I think 1 time (but I didnt count this since it wasnt a new purchase). The 4th one is a slim he just bought. So if you dont count the slim it makes 3. I didnt precise because I wasnt trying to prove anything.

Then I guess he got ripped off and didn't inform himself good enough.

Unless he bought 2 units immediately after launch where the warranty was restricted to 90 days which sounds a bit unlikely.

No one needed to pay for the three years warranty for example.



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Icyedge on 03 August 2010

When it was release the warranty was 1 year, like all electronic device. Its only after legal sanction that Microsoft extended their warranty. Before that, it was possible to purchase an extended warranty from either the manufacturer or retailer. Surely, he could have sue them after the first one had broken, but he thought it was better to save the time and energy and simply purchase a new one. Plus, opening a case about legal guarantee (in Canada) cost 100$ and can takes up to 2 years before being refunded. Legal guarantee is a law that says: what you purchase should have a reasonable life in relation to what it is and the price. Im not even sure all countries have that.



Barozi on 03 August 2010
Icyedge said:

When it was release the warranty was 1 year, like all electronic device. Its only after legal sanction that Microsoft extended their warranty. Before that, it was possible to purchase an extended warranty from either the manufacturer or retailer. Surely, he could have sue them after the first one had broken, but he thought it was better to save the time and energy and simply purchase a new one. Plus, opening a case about legal guarantee (in Canada) cost 100$ and can takes up to 2 years before being refunded. Legal guarantee is a law that says: what you purchase should have a reasonable life in relation to what it is and the price. Im not even sure all countries have that.

This source says otherwise: http://news.teamxbox.com/xbox/12482/Microsoft-Extends-Xbox-360-Warranty-to-One-Year/

6 months later they changed it to 3 years: http://www.gamespot.com/news/6173633.html

The question is when he bought his 360s. Still pretty sure that at least one of these purchases was unecessary.



Coca-Cola on 03 August 2010

Congrats!

hope you enjoy it I myself am planning to purchase.  Which would be my 4th one.  3rd one i'm paying for.  I have 2 in the house.  one for me and one for the kids.

I hope to sell one when i get the new one.  How did you transfer the data to the new 360s? 



PizzaFaceGamer on 03 August 2010

I agrre!

The new xbox 360 is beautiful, quiet and slim, unlike my girlfriend



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Seece on 03 August 2010
Barozi said:
Icyedge said:

When it was release the warranty was 1 year, like all electronic device. Its only after legal sanction that Microsoft extended their warranty. Before that, it was possible to purchase an extended warranty from either the manufacturer or retailer. Surely, he could have sue them after the first one had broken, but he thought it was better to save the time and energy and simply purchase a new one. Plus, opening a case about legal guarantee (in Canada) cost 100$ and can takes up to 2 years before being refunded. Legal guarantee is a law that says: what you purchase should have a reasonable life in relation to what it is and the price. Im not even sure all countries have that.

This source says otherwise: http://news.teamxbox.com/xbox/12482/Microsoft-Extends-Xbox-360-Warranty-to-One-Year/

6 months later they changed it to 3 years: http://www.gamespot.com/news/6173633.html

The question is when he bought his 360s. Still pretty sure that at least one of these purchases was unecessary.

His argument all seems very well engineered doesn't it? Heck even if you're out of warrenty, often enough MS are kind enough to repair for free (guess it depends on their funds and circumstances)



 

Reach on 03 August 2010

Allways Ps3 breaken Down... Ylod keep on fire.



drudaddy on 03 August 2010

I'm purchasing a new xbox slim just because I want what's best out there. (more reliable) and it will match my ps3 slim. I'll just put my other xbox360 120gb downstairs 



Wii_Master on 03 August 2010

enjoy the xbox 360 slim very nice glossy finish i want one



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Icyedge on 03 August 2010
Barozi said:
Icyedge said:

When it was release the warranty was 1 year, like all electronic device. Its only after legal sanction that Microsoft extended their warranty. Before that, it was possible to purchase an extended warranty from either the manufacturer or retailer. Surely, he could have sue them after the first one had broken, but he thought it was better to save the time and energy and simply purchase a new one. Plus, opening a case about legal guarantee (in Canada) cost 100$ and can takes up to 2 years before being refunded. Legal guarantee is a law that says: what you purchase should have a reasonable life in relation to what it is and the price. Im not even sure all countries have that.

This source says otherwise: http://news.teamxbox.com/xbox/12482/Microsoft-Extends-Xbox-360-Warranty-to-One-Year/

6 months later they changed it to 3 years: http://www.gamespot.com/news/6173633.html

The question is when he bought his 360s. Still pretty sure that at least one of these purchases was unecessary.


Like I said earlier the third one wasnt broken. The warranty was extended in late 2007 not 6 months after release. Tough, if he would have keep the broken one he could had gotten free repairs. When they decided to extend to 3 years RROD it also applied to system bought before. Between, its still possible to purchase extended warranty on Xbox 360 even today since the 3 years cover only RROD, rest is 1 year as usual.