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Forums - Microsoft Discussion - My 360 died after 2 years... What should I do?

I've watched numerous 360 owners in here describe their pain when their system died and it felt like an unlikely situation for me. Now I'm on the other side since I faced that ring of death on my own console. It's weird because I've never pushed the console to its limits, I mean my average weekly play time was like 15 hours, plus I must say it was well ventilated. And yesterday, after 2 years, it happened...

So, now that I overcame the frustration and disapointment is there something I must do before sending my console to Microsoft? I mean ejecting the disc, removing the hard drive... And what about my personal information? Is it safe?

Thanks, and wish it won't happen to you...



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Take off/out: Hard Drive, Memory Card, Game, (If installed)Custom Faceplate

Call 1-800-4-MY-XBOX

or

EASIER / FASTER way go to www.xbox.com and select 'REPAIR CONSOLE', print out label, but in a Brown Box

 

DO NOT write XBOX360 on the box

DO write service number on the box, save a copy for your records. (It's on the printed label)

Place Label on the Box with 'Clear Tape'

Take the box to any MAIL store that has a UPS/FEDX pickup, All Mail Stores Have Them, (Not Sure About GREECE)

Or if you see a UPS truck driving around flag him down and hand it to them.

 

Note: If you Call the XBOX Number, they will send you a label in the mail, takes 3 to 7 days, SO DO THE (EASIER / FASTER) Option



PS4 Preordered - 06/11/2013 @09:30am

XBox One Preordered - 06/19/2013 @07:57pm

"I don't trust #XboxOne & #Kinect 2.0, it's always connected" as you tweet from your smartphone - irony 0_o

Thanx a lot! I'll follow your instructions.



get a ps3 :)



mayb this may help take your 360 place it on the ground take your car run it over then make a reverse and run it over again do it a couple of times until it becomes dust. after that dig a hole around 6feet collect your dusted 360 and bury it. once u bury and cover it pour some water pray hard a tree will grow baring 360 as fruits.



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sega4life said:

 

Take off/out: Hard Drive, Memory Card, Game, (If installed)Custom Faceplate

Call 1-800-4-MY-XBOX

or

EASIER / FASTER way go to www.xbox.com and select 'REPAIR CONSOLE', print out label, but in a Brown Box

 

DO NOT write XBOX360 on the box

DO write service number on the box, save a copy for your records. (It's on the printed label)

Place Label on the Box with 'Clear Tape'

Take the box to any MAIL store that has a UPS/FEDX pickup, All Mail Stores Have Them, (Not Sure About GREECE)

Or if you see a UPS truck driving around flag him down and hand it to them.

 

Note: If you Call the XBOX Number, they will send you a label in the mail, takes 3 to 7 days, SO DO THE (EASIER / FASTER) Option

U sure this works outside NA? Cos I can't imagine it works like that in Sweden. We don't have any "UPS/FEDX".



Ask to Kevin Butler "VP of throw that shit", but dont forget to ad "dear Playstation"



<a href="http://exophase.com/gamercards/"><img src="http://gamercards.exophase.com/60143.png"></a>

The older Xbox 360s were like time bombs, don't beat yourself up about it, it happened to a lot of people, but there are so many places that can repair it for free. Hell I think even Geek Squad has started doing it, but since you are still under warranty you should just send it in to MS.

Call 1-800-4-MY-XBOX

In about a week you will receive a playboy in the mail, that's mine don't touch it, then you will receive a box. Put your 360 in that box and send it back to MS, they will get it back to you ASAP, Sadly for them that's another week.



Slimebeast said:
sega4life said:

 

Take off/out: Hard Drive, Memory Card, Game, (If installed)Custom Faceplate

Call 1-800-4-MY-XBOX

or

EASIER / FASTER way go to www.xbox.com and select 'REPAIR CONSOLE', print out label, but in a Brown Box

 

DO NOT write XBOX360 on the box

DO write service number on the box, save a copy for your records. (It's on the printed label)

Place Label on the Box with 'Clear Tape'

Take the box to any MAIL store that has a UPS/FEDX pickup, All Mail Stores Have Them, (Not Sure About GREECE)

Or if you see a UPS truck driving around flag him down and hand it to them.

 

Note: If you Call the XBOX Number, they will send you a label in the mail, takes 3 to 7 days, SO DO THE (EASIER / FASTER) Option

U sure this works outside NA? Cos I can't imagine it works like that in Sweden. We don't have any "UPS/FEDX".

Don't know, go here and then read what it says for your country.



PS4 Preordered - 06/11/2013 @09:30am

XBox One Preordered - 06/19/2013 @07:57pm

"I don't trust #XboxOne & #Kinect 2.0, it's always connected" as you tweet from your smartphone - irony 0_o

Check for dust before you send it in, it just could be a wad at the fans.



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