By using this site, you agree to our Privacy Policy and our Terms of Use. Close

I had an issue with my Xbox Elite controller 2 years ago. I went into MS store in Bethesda and got it replaced for free and came back home with Fifa 17 & Gears 4 for a bargain, the year they released.
I always had a good run in with their customer service. I always got refunded for my digital purchases.

They also got the best in store game sales.