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SvennoJ said:
Baddman said:
yes agreed my kids made purchases on Roblox that I didn't notice until months after when their mom told me she is constantly getting emails about purchases and I got a refund no hassle at all. meanwhile, Sony refused to give me a refund when they banned my IP a week after I renewed my psplus subscription

Don't talk to me about Roblox. 2 weeks of emailing and live chat back and forth with customer support to get my kids Roblox account unlocked. Useless tits.

Sony gave me a refund when I bought GT Sport digital edition and it turned out I had to redownload the whole game to switch. I said I'll stick to the physical version and got my money back no problem.

Microsoft. I had to make a MS account for my kids laptop. Apparently I typed in the password wrong on creation, couldn't figure out the typo and could not use it straight from get go. Impossible to recover or reset since it had no activity yet. Screw Cortana, useless cunt. I made another one with @outlook.com instead of @hotmail.com. And the hoops I had to jump through so he could play Minecraft on his friend's server. Create a MS family, then guess which settings where to allow him to play with 'strangers'. Now it doesn't work anyway as Minecraft keeps returning an error that his account is already logged in on that server from a different device. It is not, lies.

Best customer support, Amazon.com. Package not arrived, no problem, they send it again. I never had any issues with them.

My isp, a nightmare! Well the customer support is helpful, but I need them far too often.

Well, I guess I went straight to Microsoft about the issue and that may be why the experience was different. I didn't think about contacting Roblox support. Another issue I had with Sony was when My og ps4 HDMI port went bad they refused to fix it claiming wear and tear. In the end, I ended up trading it in to Gamestop and putting towards the star wars ps4 pro bundle