It brings up the question of whether or not Sony should do more to position itself in the tech space , this issue has become more pertinent than ever. In today's world of Google , MS,Facebook , Amazon etal, old company structures no longer cut the mustard.
In software and Internet service front SONY is behind , but they will eventually catching up. The problem is they are recovering from the money crisis they had from the PS3 era. Also they are now transitioning their business model to a service. I believe by how they choose the new PlayStation CEO , they will invest big in cloud and gaming as a service. At the moment they just building PS brand as big as they can until the infrastructure (Cloud system, and Internet Speed ) ready and fast enough and they will go purely on service.