Honestly, I see two main reasons for the current set up.
1. Costs: Nintendo despite having the idea for a while was probably in a rush to get the Switch in workable format and out on the market. Hence cutting back on something they have put built in with most of their recent devices but rarely used... ie a microphone.
2. Security Gate: Nintendo despite moving their advertising away from the family centric model still tries to be a family friendly company. Making it too easy for kids to play with voice chat could lead to issues like they had involving perverts and the DS/3DS system. While other systems don't have this problem, other systems aren't also mobile where a kid could be listening to instructions and wonder off. Maybe you could get around that by locking it to dock mode and building specialize docks, but that undercuts the current selling point of being able to play the same game where ever you go. Hence cell phone app which usually parents should have some control over.
My opinion at least on why we have what we have.
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