I love how these people are trash talking his friend and giving excuses about the crash...
Sony knew and they have resources...
Let's say the website didn't crash because a million people tried to purchase the same item at the same time. What would be the result?
It would've been sold out within half a minute and people would still be pissed that Sony didn't give a fair enough warning that not everyone will get one.
There is just no pleasing people.
Do you think people would've been happier if they didn't even have the chance to order it because it was instantly sold out?
If you demand respect or gratitude for your volunteer work, you're doing volunteering wrong.