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MaxwellGT2000 said:
 

Actually Sony will still repair it as long as his system isn't modded at all, opening up the system only voids the warranty that he doesn't even have, nor has Sony ever been known to extend it cause they love money, they expect you to pay them money to repair it, or pay them for another system all together.


Understood.  I would still try to work things out with Sony, first.  Yeah, his plea may fall on deaf ears, but that would be my first approach.