The problem with reviews like these is that most people only respond when they're not satisfied or have some sort of vendetta. The results end up being pretty skewed because you just don't have a good sampling of people.
That site got their numbers from a survey on a web page so the people that do answer it for the most part are going to be those people that have some sort of bias.
I was hoping this was from a retailer or distributor. As it is, it's worthless per above.