BBC: Sony Playstation to feature on Watchdog Program Next Week

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crumas2 said:

tombi123 said:
Sony say 12,500 PS3's have broken, about 0.5%. Even if Sony are lowballing that figure, I can't see it being more than 2%. Since that is the average failure rate of an electrical good, why does that warrant a Watchdog investigation?

Because those 12,500 consumers paid a lot of money for a device that costs a lot of money after 12-months to repair, then they only get a lousy 3-month warranty tacked on.  Pathetic excuse for a warranty program.  If my 360 dies of RROD during the first 3 years, MS will fix it for free, no matter how many times it might break (my 360 has failed once in 3 years).

 

1.In the Eu electrical goods have a minimum of 1 years warranty and even after that Sony offer an extended warranty at a small premium.

2.MS introduced the 3 year warranty as a result of abornamly high hardware faliure rates in the 360.

3.You're still failing to understand that the faliure rate of the PS3 is similar to that of the average mass produced eletronic good. The nature of mass production means that some people will get faulty products , that's what the warranty aimts to rectify.