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If you have an issue with someone insulting, report the post. If the person was not banned, then message a mod and ask for clarification as to why. Individual mods may resolve things in different ways. Personally, I'm inclined to warn the person and talk to them rather than ban them. If you are banned in a way you consider unjustly, message Ben, Stof, or ioi and explain your situation.

Like I said, if you want a clearly defined level of punishment, we don't have one right now. That might be something to suggest as a site improvement. The fact that we don't right now though will just lead a discussion about the severity of the punishment onward endlessly.