Jaos on 15 June 2009
I had a kind of weird experience with the Nintendo customer service when my Gamecube's disc opener button was stuck in the pressed position. I couldn't get it to return to normal state. I could still play with a book on top of the console, but since it was under warranty I called Nintendo and sent in. I got repaired in about a week, but came with a letter stating that no misfunctions had been found and no repair had been done. The button never got stuck again, so I don't know if they actually did something or if it miraculously fixed itself. Nintendo didn't charge me anything, they even payed for transport.
So yeah, Nintendo customer service is good.
