Once again, MS Excels at customer service.

[Words Of Wisdom]

nightsurge said:

ssj12 said:

MonstaMack said:
I'm calling BS. I have friends who never log into their hotmail and their accounts are fine.

 

passport is different than hotmail.

Isn't this same situation possible on PSN?  You use an email account for PSN as well, so what if that email gets deactivated for inactivity since almost all email services do this?  Would your PSN account fail to login and cause you to set up a new one and lose all your trophies?  Most likely yes.  Stop trying to make this look like an isolated MS/Passport problem.

Microsoft Defense Force... Assemble!

Seriously, a user had a bad experience with a service.  Nothing new here.